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Domino’s ends positive same-store sales streak after 10 years as labor struggles continueDomino’s ends positive same-store sales streak after 10 years as labor struggles continue

CEO Ritch Allison said they have raised corporate wages and introduced a new applicant tracking system to offset these challenges

Joanna Fantozzi, Senior Editor

October 14, 2021

2 Min Read
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Joanna Fantozzi

For the first time in 41 quarters, Domino’s saw its U.S. same-store sales slip, with a reported third quarter decrease of 1.9%, which the Ann Arbor, Mich.-based pizza chain attributed to both the ongoing challenges of the pandemic (reinvigorated by the delta variant) and growing labor struggles.

To offset some of these challenges, Domino’s CEO Ritch Allison said during Thursday’s third quarter earnings call that they’ve introduced wage increases to corporate owned companies, and although they cannot control wages set by franchised stores, Allison said that franchisees have made similar decisions to attract employees. Domino’s has also introduced a new applicant tracking system and introducing new means to improve training, ...

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Domino’s Pizza Inc.

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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