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Grubhub is signing up more restaurants than everGrubhub is signing up more restaurants than ever

But profits down as delivery service faces increasing competition

Gloria Dawson

July 30, 2019

3 Min Read
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Grubhub's profits were down $1.3 million in the second quarter, from $30.1 million a year earlier, but it wasn't for lack of diners, or new restaurants entering into agreements with the delivery platform. Recent bad publicity, including accusations of fake websites and inaccurate fees, was not the problem.

"There have been some negative articles in the New York media related to Grubhub's business practices.  To be clear, Grubhub has a two-sided marketplace that relies on restaurant and diners to succeed," CEO Matt Maloney said during the company's second-quarter earnings call on Tuesday.

"We wouldn't be in business for over 20 years if it weren't for our restaurant partners and any characterization that we are intentionally misleading or m...

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About the Author

Gloria Dawson

Gloria Dawson is a senior editor at Nation’s Restaurant News, Restaurant Hospitality and Supermarket News. She writes and edits breaking news and feature stories and conceptualizes and manages various sections and special issues of NRN magazine.

She joined the restaurant and food group in 2018 after writing for the New York Times, the Wall Street Journal, Eater and various other publications. She earned her master's degree from Columbia University Graduate School of Journalism and her BFA in art history and photography from the Art Institute of Boston at Lesley University.

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