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Handel’s names Hillary Frei as CMOHandel’s names Hillary Frei as CMO

Ice cream brand executive most recently headed marketing at Wetzel’s Pretzels

Ron Ruggless, Senior Editor

September 25, 2024

1 Min Read
Handel s Executives Trio
Executives at Handel’s Homemade Ice Cream include, from left: Jennifer Schuler, CEO; Erin Snyder, vice president of franchise development; and Hillary Frei, chief marketing officerHandel’s Homemade Ice Cream

Handel’s Homemade Ice Cream has named Hillary Frei as chief marketing officer, the company said Tuesday.

The Canfield, Ohio-based company, founded in 1945, has more than 140 locations.

“I am thrilled to have Hillary join our team. Her background in food and franchise, plus her experience with classic brands, like FAO Schwarz, and retro-inspired brands like Big Chill, make her a perfect fit for this role,” Jennifer Schuler, Handel’s CEO, said in statement. “Hillary has been able to modernize and drive growth on several legacy brands while stewarding quality and honoring tradition. She is a world-class marketer and unwavering brand steward.”

Before Handel’s, Frei served as head of marketing at Wetzel’s Pretzels, the restaurant chain known for its soft, hand-rolled pretzels. Frei previously led e-commerce for FAO Schwarz as general manager and worked with Big Chill Appliances.

"I am thrilled to be joining this amazing brand with such a rich history and bright future,” Frei said. 

In addition to Frei, the brand recently bolstered its leadership team with the addition of another experienced food franchise leader, Erin Snyder, as vice president of franchise development.

“We all share a passion for the brand, its mission, and confidence that the compelling franchisee unit economics and whitespace are a recipe for growth,” continued Schuler. “I am honored to have Erin and Hillary help steer Handel’s toward a very exciting future for our guests and franchisees. They have both been instrumental in large franchisee systems and will leverage that expertise in building Handel’s roadmap for growth.”

Handel’s currently operates in 14 states and was founded in Youngstown, Ohio.

Contact Ron Ruggless at [email protected]

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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