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Jack in the Box looks to hasten speed of serviceJack in the Box looks to hasten speed of service

Burger brand focuses on increasing transactions — which the CEO called ‘really choppy’ in the industry — to build on 4Q same-store sales increase of 3%

Ron Ruggless, Senior Editor

November 21, 2019

3 Min Read
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Jack in the Box Inc. will sharpen such tools as its drive-thru speed and bundle offerings to increase transactions in the year ahead, executives said Thursday.

The San Diego-based burger brand posted systemwide same-store sales increases of 3% in the fourth quarter ended Sept. 29. Same-store sales at company-owned restaurants, which make up about 6% of the system total, rose 3.5%, driven by average check growth of 2.8% and transaction growth of 0.7%.

Jack in the Box reported full year system same-store-sales growth of 1.3%, which is the highest such increase since fiscal 2015, when annual same-store sales were up 6.5%

Lenny Comma, Jack in the Box CEO and chairman, said on an earnings call with analysts that aggressive price increases are “a...

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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