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Krispy Kreme: Staying consistent and craveableKrispy Kreme: Staying consistent and craveable

Jonathan Maze, Senior Financial Editor

November 15, 2017

1 Min Read
Krispy Kreme
Krispy Kreme

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Krispy Kreme Doughnuts has had its ups and downs. The chain grew rapidly in the late ‘90s and early 2000s, with long lines of customers.

There was a much-ballyhooed IPO in 2000, and its highly publicized downfall, followed by a less publicized comeback and sale to Caribou Coffee owner JAB Holding Co. last year.

Through it all, one thing has remained constant: The doughnuts.

Related: Red Lobster: Creating memorable LTOs

Krispy Kreme has tried numerous tactics to attract customers to its more than 1,100 locations, including efforts to bolster coffee sales.

But the main draw remains those doughnuts, particularly the freshly made Original Glazed doughnuts, highlighted in neon by the chain’s famous “Hot Doughnuts Now” sign.

Unsurprisingly, the chain finished near the top among the more than 120 chains ranked in this survey for “craveability.”

Related: Raising Cane's: Keeping it simple

Earlier this year, Krispy Kreme celebrated the 80th birthday of its glazed doughnut. The chain opened its doors in 1937.

“It’s remarkable that for 80 years, Krispy Kreme’s commitment to delivering world-class doughnuts the Krispy Kreme way — hot, fresh and now — has not changed,” CMO Jackie Woodward said in a statement marking the occasion.

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Contact Jonathan Maze at [email protected]

Follow him on Twitter at @jonathanmaze

About the Author

Jonathan Maze

Senior Financial Editor, Nation's Restaurant News

Jonathan Maze covers finance for Nations Restaurant News, as well as restaurant chains based in the Midwest.

Jonathan came to NRN in 2014 after seven years covering restaurants for Franchise Times Magazine and the Restaurant Finance Monitor. There, he created an award-winning blog that reported on and analyzed the restaurant industry. He is routinely quoted in various mainstream press articles, including the Associated Press, Washington Post, Orlando Sentinel, Denver Post and Yahoo! Finance. He lives in a suburb of Minneapolis with his wife, two children and their cat.

Reach Jonathan at [email protected], or by phone at 651 633-6526.

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