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Looking for external hire, Starbucks to name CEO in the fallLooking for external hire, Starbucks to name CEO in the fall

Howard Schultz to remain as interim until March 2023 to ensure seamless transition as worker investments roll out amid unionization wave

Lisa Jennings, Executive Editor

June 6, 2022

2 Min Read
SBX2020609 Starbucks Stores Transformation 2
Company investments in workers will roll out this summer, with some coming in September and beyond.Starbucks

Howard Schultz will be staying on as captain of the Starbucks ship through the first calendar quarter next year.

In an update on Monday, the Seattle-based chain’s board of directors said the company is working toward naming the next CEO this fall, but “he or she” will undergo a full immersion into the global coffeehouse chain, collaborating with Schultz directly, with the handoff taking place during the first calendar quarter of 2023.

Schultz told the Wall Street Journal the company is only considering external candidates for the job, saying the company needs “a domain of experience and expertise in a number of disciplines that we don’t have now.”

Schultz, meanwhile, who returned as interim CEO in April to replace Kevin Johnson, will continue working on a “reinvention plan” for the company, the board said. 

The moves come as Schultz also addresses a wave of union activity among Starbucks stores across the country, as well as charges of union busting

According to the Wall Street Journal, about 275 of Starbucks’ 9,000 U.S. company stores have filed for union elections. The National Labor Relations Board has certified unions at 72 units, as of last week, and union efforts failed at five locations.

Starbucks last week told workers a unit in Ithaca, N.Y. would close permanently in June, which employees there called retaliation for their vote to unionize, according to NPR. Starbucks reportedly said the decision to close the store was not related to union organizing, but blamed an overflowing grease trap.

Related:Starbucks reports double-digit same-store sales increases for North America

In May, Schultz announced more than $1 billion in investments in Starbucks workers, including pay raises that start in August, as well as profit sharing, and enhanced healthcare that include mental health support, coverage for transgender surgery and travel expenses for abortion.

In a progress report on Monday, the company said some previously announced benefits will come in September and beyond, like student loan refinancing, faster sick-leave accrual, in-app tipping, career-mobility programs, new equipment and training. The company is also testing digital platforms for workers to better communicate with management.

The enhanced benefits, however, will not be extended to partners in unionized stores unless they are achieved through collective bargaining, the company said.

The CEO-replacement timeline is designed to ensure a seamless transition, the company said, and to keep continuity of leadership through the holiday season, typically a time of booming sales for Starbucks.

Contact Lisa Jennings at [email protected]

Follow her on Twitter: @livetodineout

 

 

About the Author

Lisa Jennings

Executive Editor, Nation's Restaurant News and Restaurant Hospitality

Lisa Jennings is executive editor of Nation’s Restaurant News and Restaurant Hospitality. She joined the NRN staff as West Coast editor in 2004 as a veteran journalist. Before joining NRN, she spent 11 years at The Commercial Appeal, the daily newspaper in Memphis, Tenn., most recently as editor of the Food and Health & Wellness sections. Prior experience includes staff reporting for the Washington Business Journal and United Press International.

Lisa’s areas of expertise include coverage of both large public restaurant chains and small independents, the regulatory and legal landscapes impacting the industry overall, as well as helping operators find solutions to run their business better.

Lisa Jennings’ experience:

Executive editor, NRN (March 2020 to present)

Executive editor, Restaurant Hospitality (January 2018 to present)

Senior editor, NRN (September 2004 to March 2020)

Reporter/editor, The Commercial Appeal (1990-2001)

Reporter, Washington Business Journal (1985-1987)

Contact Lisa Jennings at:

[email protected]

@livetodineout

https://www.linkedin.com/in/lisa-jennings-83202510/

 

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