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McDonald’s completes sale of Dynamic Yield to MastercardMcDonald’s completes sale of Dynamic Yield to Mastercard

Burger brand had acquired personalization platform in 2019 and uses it in drive-thrus and ordering kiosks

Ron Ruggless, Senior Editor

April 4, 2022

1 Min Read
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Mastercard completed on Monday its acquisition of Dynamic Yield from McDonald’s Corp.

Purchase, N.Y.-based Mastercard had agreed to buy Dynamic Yield, personalization platform and decision engine company, from Chicago-based McDonald’s in December. Terms of the sale were not disclosed.

“Dynamic Yield—a state-of-the-art personalization platform and decision engine company—strengthens Mastercard’s suite of consumer engagement and loyalty services that help brands deliver more effective and trusted customer experiences across channels,” Mastercard said in a statement.

McDonald’s had acquired Dynamic Yield in March 2019. Dynamic Yield has integrated its decision technology into McDonald’s drive-thrus and ordering kiosks in several markets around the world. McDonald’s plans to further scale and integrate Dynamic Yield’s capabilities globally and across order channels.

Mastercard said the acquisition also strengthens existing synergies across McDonald’s digital engagement experiences powered by Mastercard’s merchant loyalty platform SessionM and Test & Learn software.

“Every day, we safely connect billions of people with their favorite merchants, brands and banks all around the world,” said Raj Seshadri, Mastercard’s president of data and services, in a statement. “Undoubtedly, consumers are hungry for highly relevant, right-place, right-time experiences,”

With teams in Tel Aviv, New York City and around the world, Dynamic Yield helps more than 400 brands deliver personalized consumer experiences through individualized product recommendations, offers and content based on a range of factors, including past purchases, page views and customer affinity profile information.

Dynamic Yield joins Mastercard’s growing Data & Services organization, which has more than 2,000 data scientists, engineers and consultants that serve customers in more than 70 countries.

McDonald’s has about 40,000 locations in more than 100 countries.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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