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McDonald’s names Brian Rice as global information chiefMcDonald’s names Brian Rice as global information chief

Cardinal Health executive to succeed Daniel Henry as CIO on Aug. 31

Ron Ruggless, Senior Editor

August 1, 2022

2 Min Read
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McDonald’s Corp. has named Brian Rice as global chief information officer, the company announced Monday.

The Chicago-based burger brand said Rice, who most recently headed information technology for Cardinal Health in Dublin, Ohio, on Aug. 31 will succeed Daniel Henry, who had served in the position for five years and announced his departure in April.

McDonald-s-CIO-Brian-Rice.jpgRice will report directly to Chris Kempczinski, McDonald’s CEO and president.

“Brian leads with a unique blend of head, heart and foresight,” Kempczinski said in a message to the McDonald’s system. “A vocal champion for values-based leadership, he has a keen desire to empower the people around him, learn through thoughtful questions and identify synergies that lead to impactful and valuable solutions. These qualities make him a tremendous fit for our system.”

Prior to Cardinal Health, Rice served as CIO and headed global business services for the Kellogg Co. He a previously served as global services information officer for General Motors and with Mars Inc.

“At each turn, Brian has successfully modernized technology systems, built new capabilities and elevated the role of digital in building relationships with customers to drive growth,” Kempczinski said. “At the same time, he's continuously developed and trained technology professionals, several of whom have gone on to become CIOs of global corporations. This experience and mentorship will be crucial as we build upon our strong foundation and deep bench of talent.”

Related:McDonald’s raises prices as it remains cautious about consumer sentiment

Kempczinski said Rice would oversee McDonald’s emphasis on technology, such as digital, delivery and drive-thru.

“We're scaling new capabilities including loyalty – which is now in nearly 50 markets – introducing new innovations like artificial intelligence and automated order taking, and modernizing data systems to move faster while improving the experience for customers and crew,” he said.

Digital sales were $6 billion in McDonald’s top six markets, Kempczinski said in a recent quarterly earnings call, “and we have an opportunity to significantly increase digital as a percentage of total sales.”

McDonald's has nearly 40,000 locations in more than 100 countries.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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