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McDonald’s will debut new chicken sandwich Feb. 24McDonald’s will debut new chicken sandwich Feb. 24

New platform will be offered in three versions: crispy, spicy and deluxe

Ron Ruggless, Senior Editor

January 4, 2021

2 Min Read
McDonalds launches new crispy chicken saandwich
McDonald's Corp. said it will introduce it's new chicken sandwich platform on Feb. 24.McDonald's

McDonald’s Corp. will add three versions of its new chicken sandwich to its lineup systemwide on Feb. 24, the company said Monday.

The Chicago-based quick-service brand has been testing versions of the new chicken platform for the past year.

“We’ve heard our customers loud and clear, and we know they’re craving more chicken options,” said Linda VanGosen, McDonald’s vice president of menu innovation, in a statement.

“We’re confident all chicken fans — from traditionalists to spice enthusiasts — will discover a new menu favorite they’ll come back for time and time again,” VanGosen said.

The company has been conducting isolated tests of the new chicken sandwich since late 2019.

McDonald’s franchisees have been concerned about the quick-service threat from Atlanta-based Chick-fil-A, with an operator survey last year indicating 89% saw that brand as McDonald’s biggest rival.

McDonald’s said the February introduction will include a:

  • Crispy Chicken Sandwich with crinkle-cut pickles and on a new toasted, buttered potato roll.

  • Spicy Chicken Sandwich with a pepper sauce and crinkle-cut pickles on a toasted potato roll.

  • Deluxe Chicken Sandwich with the additional toppings of shredded lettuce, tomatoes and mayonnaise.

The company said the new lineup builds on such McDonald’s classics as Chicken McNuggets and the McChicken sandwich and limited-time offerings like Spicy Chicken McNuggets, Chicken McGriddles and the McChicken Biscuit sandwich.

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In an investor presentation in November, Joe Erlinger, president of McDonald’s USA, said a new chicken platform was a priority for the burger giant.

“Developing a reputation for great chicken represents one of our highest aspirations,” Erlinger said. “We want customers to choose McDonald’s for chicken because of the unique, craveable flavor that they can only get under the arches. To get started, we listened to consumers, to understand our current barriers and potential.”

Erlinger held out hope for the new chicken sandwich’s impact.

“We believe it’s going to jump start our chicken journey, build our chicken credentials and get people to start looking at us differently,” he said.

The company also said it will introduce a plant-based burger in some markets this year.

McDonald's has about 39,000 locations in more than 100 countries. About 93% of McDonald's restaurants worldwide are operated by franchisees.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

Read more about:

Chick-fil-A

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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