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McDonald's will screen employees before they start shifts as a 'precautionary' measureMcDonald's will screen employees before they start shifts as a 'precautionary' measure

Managers will ask employees a series of coronavirus questions to ensure they are healthy before serving customers

Nancy Luna, Senior editor, Nation's Restaurant News

April 1, 2020

2 Min Read
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McDonald's is screening employees to ensure they do not work while sick.McDonald's

McDonald's Corp. said its restaurants, including franchise locations, will begin screening restaurant employees as a "precautionary" measure to ensure that workers are "feeling their best" at the beginning of each shift.

In an announcement made late Wednesday, the Chicago-based quick service chain said managers will ask employees a series of health-related questions before they start work. The questions are designed to ensure the employees are healthy before serving customers.

Questions include:  Are you showing symptoms associated with COVID-19? Have you been diagnosed with COVID-19? Have you had close contact in the past 14 days with someone who has been diagnosed with COVID-19? Have you been told by a health care provider or public health official that you should self-quarantine due to potential COVID-19 exposure, or are you suspected of having COVID-19?

Employees who answer 'no' to all questions will begin their shift like they normally would, the company said. Those who answer 'yes' to any question will be sent home. Employees will not be allowed to return to the restaurant until they’ve received authorization from a medical professional.

“Implementing these extra precautionary measures is another way employees can feel good about where they work, and customers can trust their favorite McDonald’s menu items are being prepared by healthy crew members. This is one of the many ways McDonald’s is doing its part to help stop the spread of COVID-19 at this critical time,” Joe Erlinger, President of McDonald’s USA, said in a statement.

Related:Coronavirus pandemic prompts McDonald's to temporarily close 50 restaurants

Mark Salebra, chair of the National Franchisee Leadership Alliance, said in a statement: "The health and safety of our restaurant employees is a top priority for franchisees across the McDonald’s System."

McDonald's and its franchisees operate nearly 14,000 restaurants in the U.S. A majority of the restaurants have remained open for delivery, carryout and drive-thru service. Last week, McDonald's said restaurants have trimmed the menu to make it easier on employees who continue to serve the public. The main cut includes temporarily eliminating all-day breakfast. 

For our most up-to-date coverage, visit the coronavirus homepage.

Contact Nancy Luna at [email protected] 

Follow her on Twitter: @fastfoodmaven

About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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