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Pizza Hut extends hours into late-night daypartPizza Hut extends hours into late-night daypart

The restaurant chain is leaning on technology to jump on the latest trend

Leigh Anne Zinsmeister, Managing Editor

October 16, 2023

2 Min Read
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Pizza Hut on Monday announced that it is extending its hours into the late-night daypart at “thousands” of restaurants, with units staying open until midnight or 2 a.m.

The restaurant’s full menu will be available for delivery or carryout from the stores open past midnight, the Yum Brands-owned brand said, reinforcing the importance of off-premises channels as the chain extends its hours.

Technology also plays a critical role, Pizza Hut said in a statement, as it will leverage Dragontail tech “to support the goal that each menu item arrives hot and fresh.”

Yum Brands acquired tech firm Dragontail Systems, based in Perth, Australia, for $72.6 million in 2021, with plans to scale its artificial intelligence and delivery technology globally. Even before that acquisition, Dragontail was already in use in nearly 1,500 Pizza Hut restaurants.

In this year’s first-quarter earnings call, Yum CFO Chris Turner said restaurants using Dragontail had experienced consistent “improvements in product quality and customer satisfaction scores.”

Late-night dining has been something of a recent trend across the restaurant industry, as NRN reported in August. Other restaurants to extend or lean into the last daypart this year include Denny’s, IHOP, Jack in the Box, and Wendy’s.

Related:Yum CEO: ‘AI is going to change how we run our business’

Perhaps Pizza Hut’s extension into late night is not a huge surprise, as Yum Brands’ Taco Bell has also seen its late-night business return this year. That brand felt the most impact from COVID in 2020, largely because of its reliance on late night, but its sales had more than recovered by this summer. Yum Brands CEO David Gibbs said then that “strong growth” in this daypart drove Taco Bell’s second quarter results, so it makes sense that the company would try to duplicate those results at Pizza Hut.

Contact Leigh Anne at [email protected] 

 

Read more about:

Pizza Hut Inc.Yum Brands

About the Author

Leigh Anne Zinsmeister

Managing Editor

Leigh Anne Zinsmeister is a managing editor for Informa’s Foodservices Vertical, specifically Nation’s Restaurant News, Restaurant Hospitality, and Foodservice Director.  Leigh Anne works on all of the brands’ special reports, including Nation’s Restaurant News’ annual Top 500 report and Restaurant Hospitality’s Best Cocktails and Best Sandwiches contests. She also manages the group’s digital engagement team, and was the managing editor for Supermarket News until December 2024.

Leigh Anne lives in New York City, but also claims Phoenix, Dallas and Cleveland as hometowns. Leigh Anne holds a bachelor’s degree in print journalism from the Walter Cronkite School of Journalism and Mass Communication at Arizona State University, where she also studied European history. 

Email Leigh Anne at [email protected] 

Leigh Anne Zinsmeister’s experience: 

  • Group Managing Editor, Informa’s Foodservices Vertical (Aug. 2021-present)

  • Group Content Manager, Informa Restaurant and Food Group (Feb. 2020-Aug. 2021)

  • Digital Content Manager, Informa Restaurant and Food Group (April 2018-Feb. 2020)

  • Digital Content Producer, Informa Restaurant and Food Group (June 2016-April 2018)

  • Community Moderator, Mail Online (March 2014-June 2016)

  • Wire Editor, Gannett’s Phoenix Design studio (The Arizona Republic, The Reno Gazette-Journal, The Statesman Journal, The Great Falls Tribune, The Visalia Times-Delta, The Tulare Advance Register, The Salinas Californian, The St. George Spectrum, The Desert Sun, The Coloradoan) (Jan. 2012-March 2014)

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