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Smoothie King appoints former Red Robin exec as chief information officerSmoothie King appoints former Red Robin exec as chief information officer

Jyoti Lynch will serve as chief information officer for the Dallas-based smoothie brand

Joanna Fantozzi, Senior Editor

November 19, 2024

1 Min Read
Smoothie King storefront
Smoothie King wants to improve its customer service through technology.Smoothie-King

Joanna Fantozzi

Smoothie King has announced the appointment of Jyoti Lynch as the Dallas-based smoothie brand’s new chief information officer.

Lynch joins Smoothie King from Red Robin Gourmet Burgers Inc., where she served as chief technology officer for almost a year and a half, leading strategic and operational planning, innovation, and growth for the brand’s technology division. She has more than 25 years of experience in the tech space and has also held leadership positions over the years at Blockbuster, Jamba, and European Wax Center.

“We are confident that Jyoti’s deep expertise and leadership will help us continue to innovate and meet the evolving needs of our guests’ healthy and active lifestyles,” Wan Kim, CEO of Smoothie King, said in a statement. “I believe she is a great addition to our executive team and will help us continue to improve and elevate Smoothie King’s technology capabilities.”

In her new role at Smoothie King, Lynch will lead the brand’s technology strategy, helping to lead its digital transformation and consumer experience. She will build out a technology strategy that supports continued business growth for the brand, including franchisee profitability.

“I am thrilled to join Smoothie King at such a pivotal time in its growth,” Lynch said in a statement. “The opportunity to lead the company’s technology strategy and work alongside such a talented team in support of our franchise partners is truly inspiring. I look forward to driving innovative and transformative solutions that will continue to make Smoothie King an industry leader.”

Related:Smoothie King becomes the first quick-service chain to offer a GLP-1 menu for customers on drugs like Ozempic

Smoothie King operates 1,200 units nationally, and during the company’s most recent fiscal quarter, marked the highest number of store openings in six years.

Contact Joanna at [email protected]

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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