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Starbucks adds Chase prepaid Visa to cashless payment optionsStarbucks adds Chase prepaid Visa to cashless payment options

The preloaded debit card allows customers to make non-Starbucks purchases

Nancy Luna, Senior editor, Nation's Restaurant News

June 11, 2018

2 Min Read
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It’s getting easier to walk into a Starbucks and never exchange cash, or a conversation with a barista.

The Seattle-based coffeehouse chain has introduced another cashless payment program through a partnership with Chase. Customers concerned about credit-card debt can now apply for a Starbucks Rewards Visa Prepaid Card. The card also acts as a preloaded debit card, allowing users to make non-Starbucks purchases. Customers using the card will earn “stars,” or reward points, like a standard loyalty card.

Unlike the Starbucks Rewards Visa Card introduced in February, the Chase prepaid card has no annual fee. 

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Customers get a bonus 125 stars when they sign up and use the prepaid card for the first time. That’s 100 stars fewer than the deal offered for first-time Chase Visa card users. Card users earn one star for every $10 in purchases. Reward perks include random promotions for free food and beverages, as well as exclusive invitations to Starbucks’ recently revamped Happy Hour.

The prepaid card is part of a strategic plan by Starbucks to increase digital relationships with customers. Of the 75 million customers that come into locations each month, about 15 million are active Starbucks Rewards members. 

Giving customers a variety of convenient and flexible payment options is one solution, CMO Matt Ryan said.

“As we continue to expand and strengthen our digital relationships with customers, we want to make sure we’re providing choices that are both rewarding and meet their preferences in how they engage with us,” Ryan said in a statement.

In March, Starbucks executives said digital relationships are key to increasing frequency, a stumbling block for countless restaurants in the industry. More than 30 percent of all Starbucks transactions made in the U.S. are paid using a mobile app. CEO Kevin Johnson has stated that Starbucks wants to “reach millions of more customers digitally.”

In other Starbucks news, the Seattle-based chain reportedly increased menu prices last week “between 10 cents and 20 cents on all sizes of brewed coffee in the majority of the more than 8,000 company-operated stores across the country,” according the Wall Street Journal.

Starbucks did not provide a comment to Nation’s Restaurant News on Monday morning regarding menu prices.

Contact Nancy Luna at [email protected] 

Follow her on Twitter: @FastFoodMaven

About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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