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Starbucks and Chipotle begin loosening COVID-19 restrictions for vaccinated customersStarbucks and Chipotle begin loosening COVID-19 restrictions for vaccinated customers

Both restaurant chains are still requiring employees to wear masks but vaccinated customers do not have to

Joanna Fantozzi, Senior Editor

May 18, 2021

2 Min Read
Starbucks drive thru contactless
Starbucks employees will still be obligated to wear masks as restrictions for vaccinated Americans open up.Starbucks

Joanna Fantozzi

Starbucks and Chipotle are two of the first national restaurant chains to drop mandatory mask policies for fully vaccinated customers, although mask requirements for employees and social distancing guidelines are still in effect.

Starbucks began making facial coverings optional for fully vaccinated customers on May 17, and Chipotle issued a similar policy making facial coverings optional for vaccinated customers, except for where required by law, around the same time.

Although Starbucks has loosened its COVID-19 policies for vaccinated customers, the chain’s restrooms “remain temporarily closed to the public in stores where the café or café seating is unavailable.”

“We all have a shared responsibility to help reduce the spread of COVID-19,” Starbucks said in a statement. “Starbucks continues to focus on prioritizing the health and well-being of our partners and customers, supporting health authorities and government officials as they work to mitigate the spread of the virus, and showing up in a positive and responsible way to serve our communities.”

The announcements come on the heels of the U.S. Centers for Disease Control and Prevention relaxing COVID-19 restrictions for vaccinated Americans last Thursday. According to the updated guidance, fully vaccinated Americans who are two weeks past their final dose can resume activities they did before the pandemic without wearing a mask or social distancing (except for where required by local and state laws), and do not need to get tested or quarantine after traveling.

“We have all longed for this moment when we can get back to some sense of normalcy,” CDC director Dr. Rochelle Walensky, said in a media briefing last week. “Based on the continuing downward trajectory of cases, the scientific data on the performance of our vaccines and our understanding of how the virus spreads that moment has come for those who are fully vaccinated."

Until this update, the CDC had recommended wearing a mask while dining in a restaurant, "particularly indoors and when speaking with restaurant workers and servers, except when actively eating or drinking." 

Following the release of this new national guidance, both Chipotle and Starbucks — along with other national retail chains including Walmart, Trader Joe’s, Target, and CVS — updated their guidance for customers. Other companies are likely to follow with their own updated safety measures.

At this point in the recovery of the COVID-19 pandemic, more than half of states have relaxed or removed their mask requirements. New York is removing its mask mandates on Wednesday, while California is waiting until June 15. According to CDC data, 44.2% of American adults are fully vaccinated and 56.3% of American adults have received at least one dose of a COVID-19 vaccine. The seven-day average for positive COVID-19 cases nationwide has dropped by more than half over the past month.

The CDC recommends that fully vaccinated people should get tested if they exhibit COVID-19 symptoms.

Contact Joanna at [email protected]

Find her on Twitter: @JoannaFantozzi

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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