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Starbucks employees file defamation lawsuit against coffee chain in response to kidnapping and assault accusationsStarbucks employees file defamation lawsuit against coffee chain in response to kidnapping and assault accusations

The workers at a Starbucks location in South Carolina claim that Starbucks management filed a false police report after the employees asked for a wage increase

Joanna Fantozzi, Senior Editor

October 18, 2022

2 Min Read
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Joanna Fantozzi

Starbucks Union SBWorkers United has filed its first lawsuit against the coffee chain, after workers at a South Carolina Starbucks claim that management filed a false police report against the workers, accusing them of assault and kidnapping after the workers attempted to demand a raise in August as a group. The workers filed a defamation lawsuit on Monday months after a police investigation found that none of the original accusations were valid.

According to SBWorkers United, in August, a group of employees at a unionized store in Anderson, South Carolina approached their manager as a group to ask for a raise. While they were doing so, the manager took a phone call and pushed past the workers to walk out of the store, as seen in this video on TikTok posted by the employees.

Two days later, Starbucks management filed a police report against the workers, accusing them of kidnapping and assault — claiming that the employees were preventing her from leaving the store — and Starbucks corporate backed up the accusations, while the workers were suspended. According to SBWorkers United, a subsequent weeks-long police investigation —which included visits to the employees’ homes — found that the employees had done nothing illegal.

“After talking with all the employees and seeing the TikTok video that an employee posted from the event, none of the allegations were true,” police told media following the investigation, according to the defamation lawsuit filed in the South Carolina Court of Common Pleas. “The employees did not stop her from leaving and did not put their hands on her, which is what the boss reported had happened. She is the one who initiated any kind of contact when she pushed past one of the employees as she was walking out of the door.”

The employees are filing this lawsuit to seek retribution for defamation because Starbucks management never retracted its statement. They are seeking “a declaratory judgment of defamation against the company, an injunction against further false claims of illegal activity, and compensatory and punitive damages,” according to the lawsuit filed.

"No Starbucks partner has been or will be disciplined for supporting or engaging in lawful union activity — but interest in a union does not exempt partners from following policies and procedures that apply to all partners," Starbucks told Reuters in a statement.

As of Oct. 7, 250 Starbucks stores have voted to unionize. And 11 union leaders in multiple stores — who had been previously terminated by the company for allegedly failing to follow Starbucks policies — have been ordered to be reinstated by the National Labor Relations Board.

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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