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Starbucks implements $3 pay raise for all working employees during coronavirus crisisStarbucks implements $3 pay raise for all working employees during coronavirus crisis

Starbucks CEO Kevin Johnson is enticing employees to continue working during the COVID-19 pandemic with a pay raise over the next month

Joanna Fantozzi, Senior Editor

March 23, 2020

2 Min Read
Starbucks barista with coffee cup
Starbucks is giving a $3 raise for its store employees that are still working.Starbucks

Joanna Fantozzi

Shortly after Starbucks implemented catastrophe pay for employees that feel sick or choose to quarantine during the coronavirus crisis and subsequently closed all cafes, with the exception of drive-thru and delivery in the U.S. and Canada, the company is now enticing employees to keep coming to work with a temporary $3 per hour pay raise for employees that can still work. Starbucks Service Pay will be in effect for all store-level employees from March 21 through April 19, the same time period as the catastrophe sick pay for those who are unable to work.  

“It is the responsibility of every business to care for its employees during this time of uncertainty, shared sacrifice, and common cause,” CEO Kevin Johnson said in a Sunday letter to customers.

This is just one of a list of growing measures Starbucks has taken to protect its employees and provide answers as COVID-19 worsens globally, including continued access to health benefits, extended sick leave for affected employees, expansion of their mental healthcare program, and an extension of the Starbucks childcare program, Care@Work so that all hourly and salaried employees can access childcare, particularly if their child’s school is closed.

Starbucks has maintained that their aggressive strategy to this global pandemic has been aided by their response in China, where they closed more than half of their stores for a month from the end of January to the end of February in order to diminish the spread of the virus.  

Related:In response to coronavirus, Starbucks moves to a to-go model to help create social distancing

“Though the situation remains fluid, Starbucks stores in China are now on a solid path to recovery,” Johnson said in the letter to customers. “The key takeaway is that we will continue to exceed public health requirements, where it comes to increased cleaning and sanitizing protocols and social distancing operating models, to create the safest possible environment in our stores.”

Contact Joanna Fantozzi at [email protected]

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For our most up-to-date coverage, visit the coronavirus homepage.

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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