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Starbucks promotes John Culver to COO and group president, North AmericaStarbucks promotes John Culver to COO and group president, North America

Culver replaces Rosalind Brewer, who left the company in January

Joanna Fantozzi, Senior Editor

June 15, 2021

2 Min Read
Starbucks promotions
The three promotions will be effective on June 28.Starbucks

Joanna Fantozzi

Starbucks announced multiple new leadership appointments Tuesday, including the promotion of former group president, International, channel development and global coffee, tea and cocoa, John Culver to chief operating officer and group president, North America. Culver will be replacing former COO Rosalind Brewer, who left the company in February to become the CEO of Walgreens.

Additionally, Michael Conway has been promoted from executive vice president and president, International Licensed Markets to group president, international and channel development. Michelle Burns has also been promoted from senior vice president of global coffee and tea to executive vice president, global coffee, tea and cocoa.

These personnel changes are effective June 28.

“As we plan for the 2022 fiscal year and beyond, Starbucks is fortunate to have a deep, talented and diverse team of senior executives we are able to tap to help lead us forward,” Kevin Johnson, president and CEO of Starbucks said in a statement. “These appointments support our Growth at Scale agenda to bring about predictable, sustainable growth for the long-term, as well as our commitments to being a people positive and planet positive company. I want to congratulate John, Michael and Michelle on their promotions and look forward to continuing to work with them closely.”

Culver has been with Starbucks since 2002 and worked in a number of positions, starting with vice president and general manager of foodservice and including group president of international and channel development. He has led Starbucks’ international growth for the past 15 years.

Conway joined Starbucks in 2013 as a leader in channel development and has also led the Starbucks U.S. stores and Canada businesses. His new role will be an expanded one and will allow him to lead the retail business segment, including all international markets outside of the U.S. and Canada.

Burns has more than 26 years of experience at Starbucks, and held multiple positions including senior vice president of branded solutions, channel development, and her promotion, according to Johnson, “Recognizes the critical role coffee plays” in their intersectionality of the company’s people, planet and agricultural goals.

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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