Starbucks promotes regional vice president Dennis Brockman to global chief inclusion and diversity officerStarbucks promotes regional vice president Dennis Brockman to global chief inclusion and diversity officer

Starbucks CEO Kevin Johnson announced Friday the promotion of Midwest regional vice president, Dennis Brockman to senior vice president and global chief inclusion and diversity officer. He replaces Nzinga Shaw, who left the company in December to work for Marsh & McLennan. Additionally, Michael Hines has been promoted from director of inclusion and diversity compliance and analytics to vice president of inclusion and diversity.

Brockman took the role on an interim basis in December and has now been officially promoted after working for Starbucks for 13 years. Before working as Midwest regional vice president, Brockman was the regional director of operations for the company.

“Dennis has an unparalleled understanding of Starbucks culture, a deep connection to our partners, and a vision for advancing inclusion, diversity, and equity throughout our company at all levels,” CEO Kevin Johnson said in a letter to employees.

Brockman will report to Johnson and will be responsible for continuing to build on Starbucks’ inclusion and diversity strategy, building an inclusive culture of leadership and accountability, developing inclusion and diversity ambassadors throughout the company, fostering mentorship and other professional development, and amplifying the importance of inclusivity throughout the company. 

“Dennis, know that partners around the world are cheering you on as we continue our journey forward together to be a more inclusive, diverse and equitable company,” Johnson continued in his letter.

Before coming to Starbucks, Hines worked for GlaxoSmithKline in multiple roles. In his new position of vice president of inclusion and diversity, he will be responsible for leading new inclusion and diversity “centers of excellence” around compliance, analytics, policy, learning and development.

These announcements were made within the context of Starbucks’ new diversity and inclusion initiatives throughout the company, including new company-wide goals released in October like linking executive compensation to diversity goals and committing to a 30% BIPOC workforce by 2025.

“For all of us at Starbucks, each day we must reaffirm our responsibility to one another — to care for each other, to strengthen our communities, and to ensure diverse perspectives are represented at the company’s highest levels,” Johnson said in Friday’s letter. “We have committed to do so with intention, with transparency, and with accountability.”

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