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Starbucks same-store sales up as traffic stabilizesStarbucks same-store sales up as traffic stabilizes

U.S. same-store sales increased 4 percent in Q1 as traffic stayed flat

Joanna Fantozzi, Senior Editor

January 26, 2019

2 Min Read
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Starbucks delivered a better-than-expected performance in the first quarter of fiscal 2019, with global same-store sales up 4 percent, driven by 4-percent same-store sales growth in the U.S., the company said Thursday.

The domestic gains for the quarter ended Dec. 30 were helped by a 3-percent increase in average ticket, but there was relatively positive news on the traffic front, as U.S. transactions were flat instead of down for the first time in three quarters.

The improving traffic trends were helped by a focus on efficiency, in-store experience and digital initiatives. Membership in the Starbucks Rewards program, for example, increased 14 percent in the quarter to 16.3 million U.S. users, the company said.

The coffee chain is also seeing steady improvement in afternoon sales, which had been a weak spot. In a Thursday earnings call, chief financial officer Patrick Grismer said daytime traffic saw “improvement across the board” with the best afternoon performance over the past five quarters.

“Beverage growth was led by our espresso and brewed platforms which delivered the highest contribution to comp growth in nine quarters,” Grismer said on the call. “Of note, iced beverages continued to lead this growth across all dayparts with strong performance from Starbucks Refreshers, iced espresso and iced coffee, in particular, Cold Brew and Nitro.”

The average ticket increase over the quarter was driven by increased customer spending on food and merchandise through the Starbucks Rewards app, Grismer added.

Chief operating officer Rosalind Brewer also noted that the brand is seeing “a little bit of a higher ticket” through customers using the Starbucks Delivers platform both in the U.S. and in China. Delivery will expand to 2,000 stores across seven U.S. markets across later this year.

Net revenues for the first quarter, ended Dec. 30, 2018, increased 9.2 percent to $6.6 billion up from $6.1 billion the year previously. Net income, with special charges, decreased 66.2 percent to $760.6 million, or 61 cents per share, compared with $2.25 billion, or $1.57 per share, in the year-earlier quarter.

Starbucks is also continuing its growth in China, with the expansion of Starbucks Delivers to 1,100 stores in partnership with Ele.Me, owned by China’s Alibaba. Same-store sales in China were up 1 percent in the quarter, despite a 2-percent decline in traffic.

“We've recognized the tremendous opportunity ahead requires navigating a rapidly evolving competitive landscape, changing consumer behaviors and a dynamic economy,” CEO Kevin Johnson said during the earnings call. “With a large and growing addressable market around coffee, we expect competition to remain highly promotional and disruptive.”

Starbucks opened 541 units in the first quarter and as of Dec. 30, has 29,865 stores worldwide.

Contact Joanna Fantozzi at [email protected] 

Follow her on Twitter: @joannafantozzi

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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