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Starbucks U.S. sales have fully recovered since the beginning of the pandemicStarbucks U.S. sales have fully recovered since the beginning of the pandemic

Starbucks’ U.S. same-store sales grew 9%, trending positively for the first time since the start of the pandemic in 2020

Joanna Fantozzi, Senior Editor

April 27, 2021

2 Min Read
Starbucks Earnings Q2
Starbucks CEO Kevin Johnson predicted last quarter that Starbucks would be fully recovered in the U.S. by the end of the second quarter.Starbucks

Joanna Fantozzi

Starbucks claims that its U.S. sales have now fully recovered from the economic effects of the pandemic, reporting positive same-store sales growth of 9% for the second quarter ended March 28. It’s the first time Starbucks’ U.S. sales have trended positively since the pandemic began and represents a significant improvement over -5% same-store sales decline in the first quarter.

Starbucks CEO Kevin Johnson predicted last quarter that Starbucks would be fully recovered in the U.S. by the end of the second quarter.

The turnaround for Starbucks’ U.S. division was driven by a 21% increase in average ticket for U.S. sales, partially offset by traffic challenges.

Overseas, international same-store sales increased significantly by 35%, driven by traffic and ticket growth. Starbucks’ second-largest market, China, meanwhile saw an explosive 91% same-store sales growth last quarter driven again by traffic growth.

“I am very pleased with our progress to date in fiscal 2021, as our second quarter results demonstrated impressive momentum in the business with full sales recovery in the U.S.” Starbucks CEO Kevin Johnson said in a statement. “Our strong results validate our ability to adapt to changes in our environment and the needs of our customers.”

One of the largest drivers of transactional growth over the quarter was digital sales, Johnson said in Tuesday’s earnings call. Ticket frequency (people ordering more often) and the growing number of Starbucks rewards members (up by one million last quarter to a record 22.9 million members) contributed to the company’s momentum. 90-day active members of the Starbucks Rewards program have expanded by 18%.

“As we celebrate our 50th anniversary, we remain confident in our ability to execute our growth at scale agenda and unlock the full potential of the Starbucks brand,” Johnson said in a statement.

Starbucks reported revenue gains of 11.2% to $6.67 billion as compared with $5.6 billion the same quarter the year prior. The company reported net income of $659.4 million of 56 cents a share, up from $328.4 million or 28 cents a share the year earlier.

Starbucks opened five net new stores last quarter and now has 32,943 stores globally.

This is a developing story. Check back later for more details.

Contact Joanna at [email protected]

Find her on Twitter: @JoannaFantozzi

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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