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Starbucks walks back stance on workers wearing Black Lives Matter gear after memo banning protest insignia was circulatedStarbucks walks back stance on workers wearing Black Lives Matter gear after memo banning protest insignia was circulated

An internal memo initially prohibited the wearing of symbols associated with the racial justice movement out of concerns about ‘amplifying divisiveness’

Joanna Fantozzi, Senior Editor

June 12, 2020

3 Min Read
Starbucks Partner T shirt 1024x1024
The Black Lives Matter t-shirt Starbucks designed for its employees.Starbucks

Joanna Fantozzi

After anl internal memo banning baristas from wearing Black Lives Matter gear was leaked to BuzzFeed on Thursday, Starbucks reversed its position on Friday. 

In a letter from Starbucks Chief Operating Officer Roz Brewer, Executive Vice President Rossann Williams, and Vice President of Inclusion and Diversity Zing Shaw, Starbucks said the company is designing tee-shirts in partnership with their Black Partner Network for baristas to wear to “demonstrate our allyship and show we stand together in unity.” Until then, Starbucks employees will be permitted to wear Black Lives Matter pins and shirts.

“We are so proud of your passionate support of our common humanity,” the letter from the Starbucks executives said. “We trust you to do what’s right while never forgetting Starbucks is a welcoming third place where all are treated with dignity and respect.”

The coffee company has outwardly promoted the Black Lives Matter movement, and donated $1 million to organizations that promote racial equality. But in the original internal memo, Starbucks expressed concern that wearing gear in support of Black Lives Matter was against the company dress code policy, which specifically bans pins or buttons that “advocate a political, religious, or personal issue.”

Related:Starbucks plans to open 90% of U.S. stores by the beginning of June during coronavirus recovery phase

The memo also referred to a now-deleted video released by Shaw, explaining that “there are agitators that misconstrue the fundamental principles of the Black Lives Matter movement and in certain circumstances, intentionally repurpose them to amplify divisiveness.”

At the time, Starbucks employees pointed out to BuzzFeed that the company encourages and even sometimes provides pins and buttons promoting LGBTQ rights and marriage equality. But, they pointed out, Black Lives Matter, which similarly promotes the equality of a targeted minority group, was not allowed to be promoted or worn by baristas at work.

Calvin Bensen, a Starbucks barista from Atlanta, told BuzzFeed the Starbucks ban “prioritizes those who feel discomfort over Black lives,” adding, “My skin color incites violence at Starbucks. Should I not come to work?”

A Starbucks spokesperson told BuzzFeed on June 12 that the company is “dedicated to helping end systemic racism,” but that the dress code would be remaining in place because they wanted to “create a safe and welcoming” work environment for employees and customers.

In the revised letter released Friday to employees, Brewer, Williams and Shaw explained that they will unveil further operational guidance on June 15.

Related:4 lessons from Starbucks’ racial bias incident

“Together, we’re saying: Black Lives Matter and it’s going to take all of us, working together, to affect change,” the letter said. “That means using our voice to vote in our elections, volunteering in our black communities, joining local peaceful protests, ensuring our diverse slates of job candidates translate into diverse hires, mentoring and sponsoring partners of color so they can reach their maximum potential and taking steps to build greater understanding with empathy. Most importantly, it means ensuring we create a safe third place where you are seen, heard and valued.”

Contact Joanna Fantozzi at [email protected]

Follow her on Twitter: @JoannaFantozzi

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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