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Subway enhances safety protocols in coronavirus responseSubway enhances safety protocols in coronavirus response

Sandwich franchisor says it is sourcing masks, shields for restaurant workers

Ron Ruggless, Senior Editor

April 17, 2020

2 Min Read
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Subway is enhancing cleaning procedures and sourcing masks and protective shields for workers, the company said Friday in a coronavirus-response update.

The Milford, Conn.-based franchise brand said it was working to “mitigate the strains and stresses being placed on” its franchisees during in the “ever-evolving landscape” of the COVID-19 pandemic.

In the Friday coronavirus update, Subway said it was providing financial relief and support to its franchise community as well as reinforcing health and food safety standards, such as workers wearing gloves and sandwiches being individually wrapped and sealed.

The company also “introduced enhanced procedures, such as hourly restaurant cleanings, especially in high-touch areas such as door handles and credit card terminals’ and “implemented social distancing guidelines for guests and employees.”

The company said it also issued guidance for wellness checks of restaurant staff at the start of each shift.

Some participating restaurants are offering a Family Takeout Special that includes a free Footlong with the purchase of two Footlong sandwiches.

Earlier in the month, Subway began testing “Subway Grocery” sales in 100 Southern California restaurants, and the company said Friday that other Subway owners had launched “Subway Marketplace,” which allowed customers to buy bread and pre-packaged meats and vegetables to make sandwiches at home.

In March, Subway restaurants in North America temporarily halted in-store dining after many states and cities imposed restrictions to slow the spread of the coronavirus.

Subway also said Friday that through April 30 it will donate 10 cents US from every Footlong sold, up to $1.5 million US, to the Feeding America charity group.

The company, which is 100% franchised, has about 42,400 restaurants in more than 100 countries. The brand ended 2018 with 24,798 U.S. restaurants, down from 27,103 in 2014, according to the Nation’s Restaurant News Top 200 census.

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Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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