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Subway names Mike Kappitt chief operating and insights officerSubway names Mike Kappitt chief operating and insights officer

Former Carrabba’s president to oversee quick-service sandwich brand’s digital channels

Ron Ruggless, Senior Editor

March 10, 2020

1 Min Read
Subway names Mike Kappitt chief operating insights officer
Subway has created the new position of chief operating and insights officer.Subway

Subway has named Mike Kappitt to the new role of chief operating and insights officer. He will lead the brand’s efforts in digital channels, including third-party delivery and catering, the company said Tuesday.

Kappitt joins the Milford, Conn.-based quick-service sandwich brand from his most recent role as president of Carrabba’s Italian Grill, a division of Tampa, Fla.-based Bloomin’ Brands Inc.

"Mike brings an extraordinary track record for growing global brands through insights-driven marketing," said John Chidsey, Subway CEO, in a statement. "His expertise will be invaluable for the continued growth of the Subway brand."

Subway_Mike_Kappitt_Chief_operating_Insights_officer.pngKappitt (left) has more than 20 years of experience in both restaurants and franchising with such brands as Outback Steakhouse, Burger King North America and car rental brands.

"I am delighted to join the Subway team and excited to partner with franchisees and other key stakeholders to evolve this great brand for generations to come," Kappitt said.

Kappitt most recently served as president of Carrabba's Italian Grill, where since 2016 he had been responsible for the domestic operation and development of the brand.

Subway has more than 42,000 restaurants in 100 countries.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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