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White Castle debuts in Arizona, but limits hours after ‘record-setting’ demandWhite Castle debuts in Arizona, but limits hours after ‘record-setting’ demand

New restaurant opens in Scottsdale with open kitchen, Alice Cooper homage

Ron Ruggless, Senior Editor

October 24, 2019

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The White Castle burger brand opened its first store in Arizona on Wednesday, the largest unit for the 98-year-old company.

The unit had planned for 24-hour service, but it reportedly limited opening hours from 9 a.m. to 1 a.m. after “record-setting” demand.

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The new Scottsdale, Ariz., restaurant is the Columbus, Ohio-based brand’s first company-owned store west of the Mississippi River, and it covers 4,589 square feet and seating more than 200, including on a covered patio.

“We’re really excited to open our first Arizona location,” said Lisa Ingram, White Castle CEO and president as well as a fourth-generation member of the family-owned brand, in a statement. “We have so many loyal fans in the Scottsdale area who have been craving a Castle here. We look forward to serving them and to creating new friends and fans of our one-of-a kind, steam-grilled taste.”

One of those fans was rock musician Alice Cooper, a long-time Original Slider devotee who has a large photo in a corner of the restaurant. The Scottsdale-area resident attended the groundbreaking for the unit in April and was the first to dine with his family in his namesake booth at a pre-opening event Sunday.

The new restaurant, located in the Salt River Pima-Maricopa Indian Community’s Talking Stick Entertainment District, features an open kitchen visible to the dining room, televisions, free WiFi and a soda center.

Related:White Castle keeps leadership in the family

White Castle, founded in 1921 in Wichita, Kan., has more than 370 restaurants in 13 states. The Scottsdale location will be open 24 hours a day, seven days a week.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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