A centralized back office is vital to achieving operational efficiencies and maximizing profits, but the challenges can be overwhelming. Formulating an action plan is critical for successful implementation.
July 10, 2018
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Franchisees come in all shapes and sizes. Some have less than 5 locations, while others can have 25, 50 or perhaps hundreds of locations of different restaurant concepts in their portfolio. At the same time, franchisees have different levels of technology sophistication, and different levels of operational / financial sophistication, too. Here are a few things you’ll need to keep in mind when attempting to implement any enterprise-wide BOH technology project.
Formulate an approach:
Remember that franchisees come in all shapes and sizes, the regulatory environment is onerous, and the competition is unforgiving…read more.
Responsibilities of the Franchisor are clear:
It’s your brand, so it’s on you to grow it and protect it. Along the way, you’ll need to deliver value to your shareholders and create value for your Franchise community…read more.
What to do:
Create a day-to-day operational program that includes a simple playbook on what your franchisees need to do to be successful. Your chosen back office platform should automatically learn and evolve from the common experiences of the community…read the full article here.
