Sponsored By

How Walk-On’s new CEO is building a leadership team to scale the sports bar franchiseHow Walk-On’s new CEO is building a leadership team to scale the sports bar franchise

Chris Dawson has been on the job for only 7 months but has been busy rounding out his C-suite with growth-minded leaders.

Sam Oches, Editor in Chief

January 25, 2024

 

Chris Dawson has only been CEO of Walk-On’s Sports Bistreaux since last June. But the chief executive — who previously was a group president at Driven Brands, a collection of automotive service franchises — has already made a huge impact on the sports-bar franchise, assembling a C-suite of leaders who can help Walk-On’s tap into its massive potential.

Dawson joined the latest episode of Take-Away with Sam Oches to discuss how restaurant companies can build a leadership team that supports franchise growth and what he learned from several years spent as an executive in the automotive industry.

In this conversation, you’ll learn more about why:

  • Developing your culinary team is just as important as that of other departments

  • The “all things to all people” approach isn’t dead yet

  • If you beat customer expectations, you’ll win their loyalty

  • Data is instrumental to moving a business forward

  • A franchisor cannot take lightly the impact they have on franchisees’ livelihoods

  • The best leadership team is one that has extensive experience in problem solving

  • Your leaders will give you 100% professionally if you nurture them personally

Contact Sam Oches at [email protected].

About the Author

Sam Oches

Editor in Chief

Sam Oches is an award-winning Editorial Director with Informa Connect Foodservice and editor in chief of Nation's Restaurant News and Restaurant Hospitality. A graduate of the E.W. Scripps School of Journalism at Ohio University in Athens, Ohio, Sam previously served as Editorial Director of Food News Media, publisher of QSR and FSR magazines. He’s a past president of the International Foodservice Editorial Council (IFEC) and a past board member with the American Society of Business Publication Editors (ASBPE). His foodservice insights have been shared in national media outlets such as the New York Times, USA Today, National Public Radio, and CNBC. He lives in Columbus, Ohio, with his wife and three kids.

Subscribe Nation's Restaurant News Newsletters
Get the latest breaking news in the industry, analysis, research, recipes, consumer trends, the latest products and more.