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KFC names first chief communications officerKFC names first chief communications officer

Staci Rawls played a pivotal P.R. role during the brand’s turnaround

Nancy Luna, Senior editor, Nation's Restaurant News

March 7, 2019

1 Min Read
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KFC Corp., a division of Yum! Brands Inc., has promoted Staci Rawls to the new position of chief communications officer.

Rawls will oversee the development of KFC's overall business narrative in the U.S. She’s been with KFC for four years, most recently serving as the U.S. director of public affairs. KFC said Rawls has been a key leader in the brand’s turnaround effort, which has focused on reinvention through a series of creative ad campaigns focused on Colonel Sanders. The company has also stepped up menu innovation.

Staci Rawls

Photo: KFC

staci-rawls-kfc.jpgRawls, for example, oversaw the campaign when KFC launched its first female Colonel Sanders — country star Reba McEntire.

"Staci has been a key leader in KFC's brand turnaround in the U.S.," Kevin Hochman, president of KFC U.S., said in a statement.  "In this new expanded role, I am confident that she will continue to shape and tell our story, and become a bigger part of our vision of being a brand customers trust and champion."

Rawls said it has been an honor to be part of the brand’s turnaround.

"Breaking through the clutter of the modern media environment is challenging, and I couldn't be more excited to continue to innovate communication strategies that bring our company narrative to life and drive our business forward,” she said in a statement.

Prior to joining KFC, Rawls worked in a variety of senior level positions at J.C. Penney Co., Papa John's International Inc., and Raising Cane's Chicken Fingers.

Louisville, Ky.-based KFC has more than 22,000 restaurants around the world.

Contact Nancy Luna at [email protected]

Follow her on Twitter: @FastFoodMaven

About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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