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Texas Roadhouse promotes Travis Doster to chief communications officerTexas Roadhouse promotes Travis Doster to chief communications officer

Doster, who has been with the restaurant chain since 2006, will oversee communications, marketing, and other functions.

Alicia Kelso, Executive Editor

November 13, 2023

1 Min Read
Texas Roadhouse photo 0
Texas RoadhousePhoto courtesy of Texas Roadhouse

Texas Roadhouse’s board of directors has approved the promotion of Travis Doster to chief communications officer, effective as of Nov. 9. According to an 8-K filing added to the company’s website Monday, Doster will oversee the company’s communications, marketing, events, public affairs, government relations, and corporate sustainability functions.

He has been with Texas Roadhouse since 2006 as director, then senior director, of communications. In 2018, he was promoted to vice president of communications.

Doster previously served as vice president of FSA Public Relations, where he provided PR, crisis management and issues management to clients including Jimmy John’s, Qdoba, and Cameron Mitchell Restaurants. He has over 30 years of media, PR, and industry experience, according to the filing.

Doster’s role overseeing marketing comes shortly after Chris Jacobsen resigned as the company’s chief marketing officer. Jacobsen left in August after 20 years with the brand and no reason was provided for his departure. Notably, Texas Roadhouse opts out of national advertising campaigns in favor of a local marketing strategy. That strategy seems to be working, as the company continues to generate positive traffic and sales amid a challenged environment. 

Related:Why Texas Roadhouse is focused on to-go customers

Contact Alicia Kelso at [email protected]

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About the Author

Alicia Kelso

Executive Editor, Nation's Restaurant News

Alicia Kelso is the executive editor of Nation's Restaurant News. She began covering the restaurant industry in 2010 for QSRweb.com, FastCasual.com and PizzaMarketplace.com. When her son was born, she left the industry to pursue a role in higher education, but swiftly returned after realizing how much she missed the space. In filling that void, Alicia added a contributor role at Restaurant Dive and a senior contributor role at Forbes.
Her work has appeared in publications around the world, including Forbes Asia, NPR, Bloomberg, The Seattle Times, Crain's Chicago, Good Morning America and Franchise Asia Magazine.
Alicia holds a degree in journalism from Bowling Green State University, where she competed on the women's swim team. In addition to cheering for the BGSU Falcons, Alicia is a rabid Michigan fan and will talk about college football with anyone willing to engage. She lives in Louisville, Kentucky, with her wife and son.

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