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The Power List

The annual NRN Power List is the definitive list of industry leaders who are not only setting trends today, but also shaping them for tomorrow.

The Power List 2019: Elizabeth SmithThe Power List 2019: Elizabeth Smith

Listening to consumers

Fern Glazer

January 24, 2019

1 Min Read
The Power List 2019: The 50 most influential people in foodservice
Bloomin’ Brands

The annual NRN Power List is the definitive list of people setting foodservice trends today and shaping them for tomorrow. See the full list >>

Elizabeth 'Liz' Smith, CEO, Bloomin' Brands

When Elizabeth Smith joined Tampa, Fla.-based Bloomin’ Brands Inc. as CEO in 2009, the company was reporting millions in net loss on revenue and a continued period of negative same-store sales.

At the time, her outgoing predecessor, Bill Allen, who served as CEO from 2005 to 2009, told Nation’s Restaurant News that Smith “has demonstrated exceptional brand-building prowess, operational expertise and leadership ability.”

Smith has more than lived up to that characterization.

At Bloomin’ Brands, which has over 1,500 restaurants under its umbrella, Smith has been instrumental in responding to consumers’ growing desire for off-premise meals. The company’s off-premise strategy includes expanding delivery, which is currently available at more than 240 of the company’s restaurants, as well as the recent launch of the takeout-only co-branded Outback Steakhouse and Carrabba’s Italian Grill units. There were five such locations as of July 2018.

Smith brought to her role particular expertise in retail and consumer products, having completed a five-year stint as president at cosmetics company Avon Products Inc., and worked 14 years at Kraft Foods Inc., leaving as group vice president and president of the U.S. beverages and grocery division.

Not only have Smith’s efforts and a change-with-the-consumers leadership approach drawn attention from industry leaders in the casual-dining space and beyond, but also they’ve helped to increase combined same-store sales for Bloomin’ Brands’ U.S. restaurants by 2.9 percent in the third quarter ended Sept. 30.

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About the Author

Fern Glazer

Fern Glazer is a writer, editor and content expert, and a founder and partner of Little Warrior Agency. A long-time contributor to Nation’s Restaurant News and Restaurant Hospitality, Fern specializes in covering consumer dining behavior and food trends.

 

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