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The Power List

The annual NRN Power List is the definitive list of industry leaders who are not only setting trends today, but also shaping them for tomorrow.

The Power List 2019: Roz Mallet-2019The Power List 2019: Roz Mallet-2019

Aspiring to do well by doing good

Ron Ruggless, Senior Editor

January 24, 2019

1 Min Read
roz mallet
PhaseNext Hospitality

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Roz Mallet, president and CEO, PhaseNext Hospitality

PhaseNext Hospitality has become a multi-concept operator with the aspiration to be a business that does well by doing good. And that is a direct reflection of Roz Mallet, PhaseNext president and CEO.

Mallet, who served as chair of the National Restaurant Association in 2012, has a long history of following that do-well-do-good philosophy, even before starting Dallas-based PhaseNext.

PhaseNext operates largely in non-traditional locations like airports and military installations, with a wide range of franchised locations of Buffalo Wild Wings, Corner Bakery Cafe, Italian Kitchen by Wolfgang Puck and Smashburger.

And her impact in the industry and beyond is wide and deep. She serves on the board of directors of Share Our Strength/No Kid Hungry and has been instrumental in the Women’s Foodservice Forum, leading the search committee for that group’s CEO.

Before co-founding PhaseNext in 2009, Mallet served in a broad range of restaurant and hospitality leadership positions. She was chief operating officer from 2004 to 2007 at La Madeleine French Bakery & Café and senior vice president of human resources from 2000 to 2003 at TGI Friday’s, then owned by the Carlson Cos. She also served as interim president and CEO of Caribou Coffee.

Mallet has become a Renaissance Woman of Restaurants, with her experience and guidance in areas as wide ranging as operations and human resources to portfolio management and financial analysis.

The Power List

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Caribou Coffee

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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