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Tiffany Derry is creating a franchise model for underserved communitiesTiffany Derry is creating a franchise model for underserved communities

The celebrity chef envisions many Roots Chicken Shak locations run by local operators

Bret Thorn, Senior Food Editor

January 18, 2022

3 Min Read
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Tiffany Derry is known for her duck-fat-fried chicken, but her real mission is to make restaurant ownership possible in underserved communities.

Derry’s own background is in fine dining: She earned a culinary degree at the Art Institute of Houston and then cooked abroad in Europe, Latin America and Asia before working in a number of top restaurants across Texas. She also served her fried chicken at the Obama White House not once but twice, and has appeared on TV shows including Top Chef and Bar Rescue.

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She and business partner Tom Foley own T2D Concepts, which operates Roots Southern Table, a casual restaurant in the Dallas suburb of Farmers Branch, Texas, that reflects Derry’s heritage as a native Texan with Louisiana roots. They also operate two Roots Chicken Shak restaurants — one in Austin and one in Plano, Texas — which have a fast-casual business model intended to be replicated in communities where franchised restaurants often decline to go.

“We were looking at that from the very beginning,” Derry said, noting that the restaurant was designed to keep the menu simple and the prices low. It uses thigh meat instead of more expensive breast, and its vegetables are a straightforward mix of lettuce, tomatoes and onions. It has small footprints to allow for lower rent, and ordering kiosks to save on labor.

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But Derry and Foley, who is a lawyer by training, are also working on structuring deals to help people in underserved communities — usually people of color and often women — own their own businesses.

They seek loan guarantee funds that will back community members who aren’t creditworthy enough to get loans on their own, and banks interested in improving their ratings under the Community Reinvestment Act, which encourages lenders to assist low- and moderate-income neighborhoods. Those ratings can be taken into account when regulators consider approval for future bank mergers, charters, new branch openings and the like.

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Derry and Foley also want to work with municipalities who have a vested interested not only in improving the lot of their residents, but also in expanding their tax base by supporting businesses in communities that don’t have enough of them.

Corporate sponsors could be crucial, too, Derry said, and the communities themselves have to be involved.

“At the end of the day, all of these things have to work,” she said.

And that’s possible. Derry said that at the onset of the pandemic, they started serving free food to underserved communities, and it turned out that those communities had resources of their own, such as connections with vegetables and meat suppliers.

“So we’ve seen the power of the community, and it is strong,” Derry said. “We’ve learned that we have to literally put roots in the community. That’s what changes things.”

Read more:

Contact Bret Thorn at [email protected] 

Follow him on Twitter: @foodwriterdiary

About the Author

Bret Thorn

Senior Food Editor, Nation's Restaurant News

Senior Food & Beverage Editor

Bret Thorn is senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality for Informa’s Restaurants and Food Group, with responsibility for spotting and reporting on food and beverage trends across the country for both publications as well as guiding overall F&B coverage. 

He is the host of a podcast, In the Kitchen with Bret Thorn, which features interviews with chefs, food & beverage authorities and other experts in foodservice operations.

From 2005 to 2008 he also wrote the Kitchen Dish column for The New York Sun, covering restaurant openings and chefs’ career moves in New York City.

He joined Nation’s Restaurant News in 1999 after spending about five years in Thailand, where he wrote articles about business, banking and finance as well as restaurant reviews and food columns for Manager magazine and Asia Times newspaper. He joined Restaurant Hospitality’s staff in 2016 while retaining his position at NRN. 

A magna cum laude graduate of Tufts University in Medford, Mass., with a bachelor’s degree in history, and a member of Phi Beta Kappa, Thorn also studied traditional French cooking at Le Cordon Bleu Ecole de Cuisine in Paris. He spent his junior year of college in China, studying Chinese language, history and culture for a semester each at Nanjing University and Beijing University. While in Beijing, he also worked for ABC News during the protests and ultimate crackdown in and around Tiananmen Square in 1989.

Thorn’s monthly column in Nation’s Restaurant News won the 2006 Jesse H. Neal National Business Journalism Award for best staff-written editorial or opinion column.

He served as president of the International Foodservice Editorial Council, or IFEC, in 2005.

Thorn wrote the entry on comfort food in the Oxford Encyclopedia of Food and Drink in America, 2nd edition, published in 2012. He also wrote a history of plated desserts for the Oxford Companion to Sugar and Sweets, published in 2015.

He was inducted into the Disciples d’Escoffier in 2014.

A Colorado native originally from Denver, Thorn lives in Brooklyn, N.Y.

Bret Thorn’s areas of expertise include food and beverage trends in restaurants, French cuisine, the cuisines of Asia in general and Thailand in particular, restaurant operations and service trends. 

Bret Thorn’s Experience: 

Nation’s Restaurant News, food & beverage editor, 1999-Present
New York Sun, columnist, 2005-2008 
Asia Times, sub editor, 1995-1997
Manager magazine, senior editor and restaurant critic, 1992-1997
ABC News, runner, May-July, 1989

Education:
Tufts University, BA in history, 1990
Peking University, studied Chinese language, spring, 1989
Nanjing University, studied Chinese language and culture, fall, 1988 
Le Cordon Bleu Ecole de Cuisine, Cértificat Elémentaire, 1986

Email: [email protected]

Social Media:
LinkedIn: https://www.linkedin.com/in/bret-thorn-468b663/
Facebook: https://www.facebook.com/bret.thorn.52
Twitter: @foodwriterdiary
Instagram: @foodwriterdiary

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