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The Power List

The annual NRN Power List is the definitive list of industry leaders who are not only setting trends today, but also shaping them for tomorrow.

Uber CEO Dara Khosrowshahi takes a decisive approach to food delivery at Uber EatsUber CEO Dara Khosrowshahi takes a decisive approach to food delivery at Uber Eats

Meet the technology innovators on Nation's Restaurant News' 2020 Power List

Gloria Dawson

January 22, 2020

1 Min Read
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UberEats is increasingly the bright spot at the troubled company Dara Khosrowshahi inherited in 2017. Khosrowshahi has made Eats a part of Uber’s broader business model going forward and has taken a realistic and decisive stance towards the food delivery portion of the business.

While it had some setbacks — losing an exclusive McDonald's deal, for one thing — UberEats is still in growth mode. Gross bookings grew by 77% in the latest quarter.

"We are going to make tradeoffs," Khosrowshahi said during the company's latest earnings call. If UberEats isn't number one or two in a market, he added, it's just not worth it to be there.

THE POWER LIST

powerlist_banner_20202.jpgBut in the markets Uber Eats stays in, it intends to be ubiquitous.

"Once we get to that number one or number two position, we think the power of the platform, the Uber brand, our ability for the Rides business and the Eats business to work together to acquire customers and to retain customers will just be advantaged over the other competitors out there," he said during the call.

The company is also bringing UberEats into its main app. Users will see rides and eats options side-by-side.

UberEats is also doubling down on the virtual restaurant brand space. The company has been active in the space since 2017, and it made headlines this year when it convinced celebrity chef Rachael Ray to join Uber in the trend.

Related:Tech Tracker: Uber Eats adds delivery feature offered by rivals DoorDash, Postmates

Contact Gloria at [email protected]

Find her on Twitter: @GloriaDawson

About the Author

Gloria Dawson

Gloria Dawson is a senior editor at Nation’s Restaurant News, Restaurant Hospitality and Supermarket News. She writes and edits breaking news and feature stories and conceptualizes and manages various sections and special issues of NRN magazine.

She joined the restaurant and food group in 2018 after writing for the New York Times, the Wall Street Journal, Eater and various other publications. She earned her master's degree from Columbia University Graduate School of Journalism and her BFA in art history and photography from the Art Institute of Boston at Lesley University.

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