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Freddy's Frozen Custard names Chris Dull as CEOFreddy's Frozen Custard names Chris Dull as CEO

Franchising veteran succeeds Randy Simon in role after brand’s sale to Thompson Street

Ron Ruggless, Senior Editor

May 6, 2021

1 Min Read
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Freddy's Frozen Custard & Steakburgers has named restaurant industry veteran Chris Dull as its new CEO, effective immediately, the company said Thursday.

Friddy's-Chris-Dull.pngDull, left, succeeds Randy Simon, co-founder of the 400-unit Wichita, Kan.-based brand, after it was acquired by private equity firm Thompson Street Capital Partners in March.

Simon will remain as chairman of the board and “continue to play a critical role in Freddy's strategic development,” the company said.

Dull most recently served as president and CEO of the Atlanta-based Global Franchise Group, which owns Great American Cookies, Marble Slab Creamery/MaggieMoo's, Pretzelmaker, Hot Dog on a Stick and Round Table Pizza.

Simon said in a statement that Dull’s “background and expertise will be a true asset in building upon the success we've achieved and expand our footprint nationwide, while continuing to prioritize the success of our franchisees.”

The company added that “Dull will leverage his extensive industry experience to increase Freddy's focus on marketing and technology deployment while continuing to evolve the brand's operational best practices, as well as accelerate franchise development.”

Freddy’s was founded in 2002 in Wichita Scott Redler and Bill, Randy and Freddy Simon and features a menu of steakburgers, shoestring fries and frozen custard. The company began franchising in 2004.

Dull said he was impressed with Freddy's focused menu, training program and average unit volumes.

"With a simple yet craveable menu and proven processes, as well as some of the best training capabilities I've seen within the industry, the Freddy's concept is easy to execute and boasts a profitable AUV for franchisees,” he said.

Freddy’s has locations in 32 states.

Contact Ron Ruggless at [email protected]

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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