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Red Mango offers franchise buy-back assuranceRed Mango offers franchise buy-back assurance

Ron Ruggless, Senior Editor

April 14, 2009

1 Min Read
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Ron Ruggless

DALLAS Red Mango, the 45-unit frozen yogurt chain, has unveiled a program in which it will buy back a store for up to $275,000 if a franchisee is dissatisfied within six months of opening.

The chain’s “Red’s Real Deal” program, effective immediately, also lowers the initial $35,000 by $10,000 for franchisees who sign new agreements in 2009 and provides an additional $10,000 to the franchised location for local-store marketing.

James Franks, Red Mango’s vice president of franchise sales, described the program as "the most transparent and bold statement we could think of to express our intent to grow our network and our commitment to develop a system of satisfied franchisees."

Earlier this month, the two-year-old Red Mango USA outlined growth plans for the chain, with the Dallas and New York City areas as major targets. The company has units in California, Hawaii, Illinois, Nevada, New Jersey, New York Utah and Washington.

Dan Kim, founder, president and chief executive of Red Mango, added: “The Red’s Real Deal program provides new Red Mango franchisees a measure of safety, which I hope will encourage qualified entrepreneurs to build their first store.”

 

Red Mango was founded in 2002 in South Korea and opened its first U.S. store in Los Angeles in July 2007.

Contact Ron Ruggless at [email protected].

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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