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5 takeaways from the Black Box Global Best Practices conference
Restaurant leaders from a variety of legacy and newer brands shared their outlook for the year ahead and tools they were using to deal with change in the workforce during the annual Global Best Practices conference this week in Irving, Texas.
The conference, produced by Black Box Intelligence, celebrated its 25th year with a special pre-event session that featured a wide variety of restaurant executives addressing the uncertain path ahead.
“Uncertainty is the enemy of comp sales and traffic,” said Wally Doolin, founder and chairman of Black Box Intelligence, in opening the session. “If there is anything we are dealing with this year, it’s uncertainty.”
Brand leaders and other experts said they were generally optimistic about immediate futur...
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