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Golden Chain Award winners map secrets to success
This is part of Nation’s Restaurant News' special coverage of the 2019 MUFSO conference, taking place Oct. 14-16 at the Sheraton Denver Downtown. Follow coverage of the event on NRN.com and tweet with us using #MUFSO. Stay connected on the go by downloading the MUFSO app.
“Put the customer first. And if you ask them, they’ll tell you exactly what they want and how they want it. And it’s your job to give it to them.”
That advice from Bloomin’ Brands Inc. executive chair Liz Smith was a common theme among the 2019 class of Golden Chain Award winners, who took to the stage on Tuesday to share their secret sauce on a panel moderated by Norman Brinker Award winner Alice Elliot, CEO of executive search firm The Elliot Group.
Smith was joined by f...
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