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Restaurant concepts are driving shopping malls’ comebackRestaurant concepts are driving shopping malls’ comeback

New data from Yelp finds that more people are visiting malls for dining experiences than they were five years ago

Alicia Kelso, Executive Editor

October 29, 2024

2 Min Read
Cheesecake Factory Exterior
Cheesecake Factory is consumers' favorite mall brandPhoto courtesy of Cheesecake Factory

The mall may be making a comeback, and it's likely driven in large part by restaurants. According to foot traffic data from Placer.ai, mall visits – including indoor malls, open-air shopping centers, and outlet malls – continue to grow.

Comparing the analytics firm’s first quarter visits to malls in 2021, 2022, 2023, and 2024 to Q1 2019 indicates the positive trend of malls’ recovery. The data reveals that the pre-pandemic visit gap has been steadily narrowing over the past four years across all shopping center formats. And in Q1 2024, visits to open-air shopping centers even exceeded 2019 levels for the first time since COVID-related lockdowns in 2020.  

Now there is strong evidence that restaurants are a big part of that recovery. New data released today from Yelp finds that throughout the past five years, people are increasingly visiting malls for dining experiences. National casual dining and quick-service chains represent 17 of the top 25 mall brands in the food category and, Yelp notes, this trend is reshaping the way malls are both perceived and utilized, with dining becoming a destination instead of an afterthought.

Yelp data shows that the number of restaurant concepts in malls has grown by 7% from 2019 to 2024. Bubble tea was the fastest-growing category, with a 113% increase in number of stores from 2019 to 2024. Conversely, traditional tea businesses have contracted by 49% since 2019. Other categories that have experienced significant growth include waffles (up 77%), vegan food (up 54%), and Filipino food (up 36%).

Related:Gen Z’s lack of brand loyalty presents a challenge for restaurants

Restaurant brands have dominated the top 12 out of 25 most popular mall brands by consumer interest in the past year, according to Yelp data, including:

  1. Cheesecake Factory

  2. Din Tai Fung

  3. Macy’s

  4. BJ’s Restaurant and Brewhouse

  5. True Food Kitchen

  6. Starbucks

  7. Olive Garden

  8. Target

  9. California Pizza Kitchen

  10. Panera

  11. P.F. Chang’s

  12. Yard House

The remainder of the top 25 also included Chipotle (17th), Lucille’s Smokehouse BBQ (18th), Ruth’s Chris Steak House (20th), Chili’s (21st), Panda Express (23rd), California Fish Grill (24th), and CAVA (25th).

“The rise of restaurants and dining experiences as the primary reason for mall visits represents a significant shift in consumer behavior. While traditional retail remains important, the focus has shifted towards food and entertainment, with restaurants playing a central role in attracting visitors. This trend is reshaping the mall landscape, with different culinary offerings and unique experiences becoming key drivers of mall traffic. As malls continue to evolve, the integration of dining and entertainment will likely play an increasingly important role in their success,” Yelp noted in its report.

Related:Cheesecake leans into rewards program in promotional environment

Contact Alicia Kelso at [email protected]

 

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About the Author

Alicia Kelso

Executive Editor, Nation's Restaurant News

Alicia Kelso is the executive editor of Nation's Restaurant News. She began covering the restaurant industry in 2010 for QSRweb.com, FastCasual.com and PizzaMarketplace.com. When her son was born, she left the industry to pursue a role in higher education, but swiftly returned after realizing how much she missed the space. In filling that void, Alicia added a contributor role at Restaurant Dive and a senior contributor role at Forbes.
Her work has appeared in publications around the world, including Forbes Asia, NPR, Bloomberg, The Seattle Times, Crain's Chicago, Good Morning America and Franchise Asia Magazine.
Alicia holds a degree in journalism from Bowling Green State University, where she competed on the women's swim team. In addition to cheering for the BGSU Falcons, Alicia is a rabid Michigan fan and will talk about college football with anyone willing to engage. She lives in Louisville, Kentucky, with her wife and son.

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