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Chuck E. Cheese’s introduces mobile appChuck E. Cheese’s introduces mobile app

The “Say Cheese!” app features augmented reality technology

Ron Ruggless, Senior Editor

April 5, 2013

2 Min Read
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CEC Entertainment Inc. has launched its first smartphone app, which lets users take pictures in Chuck E. Cheese’s restaurants with an augmented reality mouse mascot and share them via social media.

VIDEO
Watch the commercial for the "Say Cheese!" app

CEC video

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The Irving, Texas-based parent to the Chuck E. Cheese’s chain began offering the “Say Cheese!” app late last month.

“What differentiates Chuck E. Cheese’s from other family entertainment options is interaction with Chuck E. himself,” said Scott McDaniel, CEC’s chief marketing officer. “Since launching our contemporized mascot last summer, we’ve been committed to increasing the breadth of that interaction for families. Augmented reality is perfect for that.”

Consumers can download the “Say Cheese!” app for free at the Apple App and Google Play stores. To use the app in restaurants, guests look for “Say Cheese Here!” markers on tables, games and backdrops that signify hotspots that activate the augmented reality features and start a mouse performance.

The camera feature incorporates the augmented Chuck E. into the frame in various poses. The photos can be posted to Facebook or Twitter, or emailed to friends and family. Users can even submit photos for possible use on Chuck E. Cheese’s website through the app.

“We know our guests are very mobile, and from their feedback we also know they love sharing their memories and photos with their families, friends and even with us,” McDaniel said.

Other restaurant brands have also dabbled in augmented reality smartphone apps.

Seattle-based Starbucks has offered apps that animate when smartphones are aimed at its holiday cups. Chattanooga, Tenn.-based Krystal Co. has offered a penguin that danced when the app was focused on a container. And Ann Arbor, Mich.-based Domino’s Pizza experimented with street-side signs that activated promotional offers in the United Kingdom last year.

CEC Entertainment has 562 Chuck E. Cheese’s units in 48 states and eight countries and territories. The company owns 511 units in the United States and Canada; the rest are franchised.

Contact Ron Ruggless at [email protected].
Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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