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Papa Johns settles disability discrimination lawsuit for $175kPapa Johns settles disability discrimination lawsuit for $175k

The U.S. Equal Employment Opportunity Commission announced that Papa Johns agreed to settle following a lawsuit filed by a blind former employee

Joanna Fantozzi, Senior Editor

November 21, 2023

2 Min Read
24 Papa Johns 7 2
Papa Johns has settled a lawsuit filed in May.Papa Johns

Joanna Fantozzi

Papa Johns International Inc. has agreed to settle a disability discrimination lawsuit for $175,000, according to the U.S. Equal Employment Opportunity Commission. The lawsuit was originally filed by the EEOC in May, after Michael Barnes, a legally blind man, was fired from Papa Johns after the pizza chain allegedly denied his accommodation request to bring his service dog to his job site.

According to the original lawsuit, Barnes was hired in Athens, Georgia in 2020, and then told he was unable to start his job until the company reviewed his accommodation request to bring his service dog to work. After Barnes’ request was denied, he was terminated before starting a single shift. According to the EEOC, Papa Johns’ actions are in direct violation of the Americans with Disabilities Act of 1990, which states that service animals are considered a “reasonable accommodation” but that an employee must request that the animal be present.

Under the two-year consent decree, Papa Johns has agreed to not only to pay out the settlement agreement to Barnes, but also to train its employees on the ADA, review its employment policies, and allow the EEOC to monitor complaints of discrimination or retaliation.

“Not allowing blind and visually impaired people to travel to and from work in the way that affords them confidence and independence is akin to telling sighted workers who rely on the flexibility and independence of driving that they may not travel to work by car,” Karla Gilbride, the EEOC’s general counsel, said in a statement. “We are glad that Papa John’s has agreed to provide training to its employees and hope that in the future, no other job applicant who uses a service dog will experience the discrimination that Mr. Barnes faced.”

Related:Chipotle sued by EEOC for religious discrimination

This is not the first time the pizza chain has faced legal scrutiny on the basis of discrimination; in 2017 Papa Johns settled for $125,000 in a EEOC lawsuit for terminating an employee with an intellectual disability. The pizza industry is no stranger to allegations of discrimination by the visually impaired community. In 2019, a legally blind man won a case that went all the way up to the Supreme Court requiring the Domino’s website to be accessible to the disabled, which led to the Congressional introduction of the Online Accessibility Act.  

Contact Joanna at [email protected]

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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