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7 restaurant tech stack glow-ups from 20247 restaurant tech stack glow-ups from 2024

From launching proprietary technology to overhauling POS systems, here are seven restaurants that gave their brands serious tech makeovers this year

Joanna Fantozzi, Senior Editor

December 12, 2024

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Was 2024 the year of the restaurant tech stack makeover?

Every calendar year, almost every major restaurant operator announces a technology investment of some kind, whether it’s a loyalty program refresh (a popular choice), new third-party delivery partnerships, or even investment in physical technology, like Portillo’s adding kiosks systemwide.

But seven major restaurant companies chose this year to significantly invest in improving or completely overhauling their technology infrastructure, with changes that went beyond just the announcement of a rewards program makeover.  

From companies rolling out their own proprietary systems like Domino’s and Wingstop, to IHOP investing in a new POS system for the first time in 15 years, here are seven restaurant companies that had serious technology glow-ups this year.

 

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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