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Having Words With Lisa Wong Owner, Rosario’s Mexican Café y CantinaHaving Words With Lisa Wong Owner, Rosario’s Mexican Café y Cantina

Ron Ruggless, Senior Editor

June 23, 2008

3 Min Read
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Ron Ruggless

San Antonio restaurateur Lisa Wong launched her career in 1981 by taking the $7,000 her parents had saved for her college education and opening her first eatery, Lisa’s Mexican Restaurant. She was 18, and the restaurant was a success. Wong, 44, now owns Rosario’s Mexican Café y Cantina, which she rescued from bankruptcy court in 1992, as well as China Latina, which she opened in 2002 to reflect both her Chinese and Hispanic heritage, and Acenar, which she opened in 2004. All of the restaurants are in San Antonio. Readers of the San Antonio Express-News recently named Rosario’s the “Best Mexican Restaurant,” an honor in a city known for its plethora of Mexican-food offerings.

What first attracted you to foodservice?

I think I was blessed with the cooking gene. From a very young age I enjoyed being in the kitchen. My fondest memories are sharing time with my mom in my grandmother’s kitchen.… My extended family—uncles, aunts and cousins—would get together every Sunday without fail, and we’d prepare a huge meal for everyone. So the Mexican cooking gene came from there. The business side I have to think came from my grandpa Wong who owned a Chinese restaurant in San Antonio called Sung Lee Cafe on East Commerce Street for many years.

How do you blend your Chinese and Hispanic heritage into your food and atmosphere?

I’m a product of two great cultures, and this has worked to my advantage. I’ve embraced the Mexican side with very authentic family recipes and given them a bit of a twist, which I learned from my father who was always experimenting with food combinations.

FAST FACTS

HOMETOWN: San AntonioBIRTH DATE: Dec. 7, 1962EXPERIENCE: 27 years as a restaurateurEDUCATION: Thomas Jefferson High School, San Antonio, 1981HOBBIES: Travel, fine dining

Which of your restaurants has brought you the most creative satisfaction and why?

All of them have. Rosario’s is my anchor restaurant and serves up comfort Mexican food we all grew up with and a loud colorful environment that is a real reflection of my Mexican heritage. China Latina is a tribute to my Asian side, and putting that together was great. Acenar was a departure from my previous restaurants, given it is chef-based, but I have loved working with James [Sanchez, executive chef at Acenar] on the development of unique menu items, and the design of the space was a great collaboration with some very talented people.

What advice do you have for others seeking to get into the restaurant business?

Develop a plan, set well-defined goals, and surround yourself with individuals that add or complement your strengths. Focus on perfecting recipes. Consistency in food and service is critical. Last, [have] appreciation for every single guest that makes a conscious decision to dine with you. They have many choices when it comes to dining out.

What are the rewards?

I get the most satisfaction when I’m called to a table by one of my customers and they tell me how much they enjoyed their time and meal in my restaurant. This is my reward.

What do you see as the biggest challenges in this economy?

As with any business, trying to keep customers coming in your door, versus someone else’s door. Fortunately for me, people are always hungry for great Mexican food, so consistency is especially key during these challenging times.

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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