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McDonald’s to roll out mobile ordering, table service in USMcDonald’s to roll out mobile ordering, table service in US

Company expanding “Experience of the Future” model to more markets

Jonathan Maze, Senior Financial Editor

November 18, 2016

3 Min Read
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McDonald’s Corp. will debut mobile ordering and table service in the U.S. next year as part of a plan to make its restaurants more technologically savvy, the company said Thursday.

The chain plans to bring its “Experience of the Future” concept, which features table service and kiosk ordering, to several new markets in 2017 as part of an effort to transform restaurants and improve speed and accuracy.

McDonald’s has been testing the concept at 500 locations, mainly in New York, Florida and Southern California. It plans to roll the service out in Seattle, San Francisco, Chicago, Boston and Washington, D.C., next year, according to the company.

McDonald’s plans to introduce mobile ordering in the U.S. in 2017.

Mobile ordering, kiosks and table ...

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About the Author

Jonathan Maze

Senior Financial Editor, Nation's Restaurant News

Jonathan Maze covers finance for Nations Restaurant News, as well as restaurant chains based in the Midwest.

Jonathan came to NRN in 2014 after seven years covering restaurants for Franchise Times Magazine and the Restaurant Finance Monitor. There, he created an award-winning blog that reported on and analyzed the restaurant industry. He is routinely quoted in various mainstream press articles, including the Associated Press, Washington Post, Orlando Sentinel, Denver Post and Yahoo! Finance. He lives in a suburb of Minneapolis with his wife, two children and their cat.

Reach Jonathan at [email protected], or by phone at 651 633-6526.

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