Red Lobster and Mendocino Farms are the newest tenants of Travis Kalanick’s CloudKitchens
Papa John’s has joined a growing number of brands who are turning to AI-powered voice assistants to tackle phone orders.
With labor shortage an ongoing issue, many chains have been testing chat bots, which are commonly found in other sectors such as pharmacy, utility, and e-commerce. Last year, Nation’s Restaurant News broke the news that Chipotle Mexican Grill was quietly testing AI-powered voice assistants.
Today, more brands are seeing labor savings from deploying chat bots. One company providing that service is kea. The Silicon Valley-based company, founded by CEO Adam Ahmad in 2018, announced Thursday that Papa John’s is the latest brand to use its platform.
Since the pandemic hit, kea has seen a surge in interest in its technology. Th...
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