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Tech Tracker: Taking QR codes to the next level with tableside digital orderingTech Tracker: Taking QR codes to the next level with tableside digital ordering

Tocaya Organica and Pincho are rolling out tableside digital ordering by Thanx; it allows diners to view menus, and order food using their phones; system also logs reward points through a restaurant's loyalty program

Nancy Luna, Senior editor, Nation's Restaurant News

August 11, 2020

4 Min Read
Thanx digitalpayment
Tocaya Organica is using a tableside ordering system by Thanx that allows diners to view the menu, order and pay -- all from one device.Thanx/Tocaya

Justin Keenen, director of information technology at Tocaya Organica parent The Madera Group, never thought he’d ever deploy QR codes to the public.

“I thought they were tacky and clunky and were too techie for the layperson,” Keenen said during a recent interview with Nation’s Restaurant News.

But during the coronavirus pandemic, QR codes — as previously stated in this column — are seeing a resurgence. Restaurants are using them to give customers a contactless way to view digital menus and pay for meals to help stop the spread of the coronavirus.

Tocaya, an emerging fast-casual brand based in California, is taking QR codes to the next level. 

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Tocaya Organica's At Table Ordering medallion is on each table.

Calling it “at-table” technology, Tocaya is deploying a tableside digital ordering solution this w...

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About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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