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The secret to Crumbl Cookies' successThe secret to Crumbl Cookies' success

Holly Petre, Assistant Digital Editor

January 25, 2023

 

Crumbl Cookies has grown to just over 700 locations nationwide, a swift and sizable number given its short, 6-year history. Despite that growth, its runway remains long given that industry giants like Domino’s and Taco Bell are about 10 times its size.

Its potential is even greater considering its digital footprint. Though significantly smaller than most legacy brands, Crumbl Cookies is a digital juggernaut. In fact, the concept has the No. 6 most downloaded app in the food and drink category in Apple’s app store – ahead of giants like Domino’s, Taco Bell and Chipotle. The app was downloaded 500,000 times alone in December, according to SensorTower.

Its underdog status extends to social media, where Crumbl has a whopping 6.4 million followers on TikTok and 3.3 million followers on Instagram. For context, McDonald’s, Taco Bell and Chipotle each have less than 3 million TikTok followers, while Taco Bell and Chipotle each have less than 1.5 million Instagram followers.

About the Author

Holly Petre

Assistant Digital Editor

Holly Petre is a digital editor for Nation’s Restaurant News as well as the host of NRN’s podcast, Extra Serving, and producer for Informa Restaurant and Food Group’s other three podcasts, One On One by Food Management, Off the Shelf with SN and In the Kitchen with Bret Thorn. Holly holds a Bachelor of Fine Arts with a concentration in Sculpture, fibers and Material Studies and Ceramics from the School of the Art Institute of Chicago. A native New Yorker, Holly enjoys her place on staff as the resident pop-culture expert and millennial with a sassy attitude and great sense of style.

Holly Petre’s work on Nation’s Restaurant News and Restaurant Hospitality often covers marketing and trends, either aimed-at or examined-through the millennial mindset. Holly is responsible for introducing TikTok and Twitch to NRN and RH readers as well as explaining terms like “Karen” to staff and readers alike. She also spends her time on staff trying not to make every headline a pun.

Holly Petre hasn’t spoken at any events or on panels, but she is readily available with a killer shoe wardrobe and several witty quips.

 

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