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Is there a dessert-restaurant bubble?Is there a dessert-restaurant bubble?

Nearly one-third of dessert concepts had negative unit growth last year

Joanna Fantozzi, Senior Editor

June 5, 2024

2 Min Read
Crumbl and the Top 500 logo
Crumbl is the king of super-successful cookie shops.Courtesy of Crumbl

This year, there are 32 dessert concepts in the Top 500, though it seems like there is a new viral dessert sensation opening its doors every day. Although the industry is no stranger to sweet trends — remember the cupcake craze of the 2000s? — social media has taken dessert spots to new heights of popularity.

Cookies seem to especially have a certain allure for franchise growth; relatively low-cost builds and operations for franchisees paired with practically-built-in young fanbases hungry for that photogenic concoction of the week.

Crumbl is the king of these super-successful cookie shops. This year, the quick-growing sweets chain entered the top 100 for the first time, with 40.8% unit growth and 10.5% sales growth in 2023. Even though Crumbl is again in the top 10 fastest-growing concepts (by units), the cookie chain’s growth has slowed down. In 2022, the company’s unit count and sales growth had both more than doubled, while in 2023, Crumbl’s unit growth far outpaced its sales growth.

Plus, Crumbl might be a sweet success story, but it’s only one dessert concept. Many similar oversized cookie shops with creative flavors have yet to crack the top 500, including Chip City and Dirty Dough. Within the Top 500, nearly one-third of the dessert concepts had negative unit growth. Besides Crumbl, most of the top-performing dessert chains were longtime stalwarts of the industry, like Dairy Queen and Krispy Kreme.

Related:Why Crumbl acquired pie company Crust Club

Eye-popping cookies, doughnuts, and even bundt cakes might be having a moment, but it takes more than just social media virality to take a growing concept from a flash in the pan to a long-term success story.

Meet 2024 top 500 biggest restaurant chains America

All data courtesy Technomic Ignite Company data. Looking for more data? Click here to access the complete Technomic Top 500.

Contact Joanna Fantozzi at [email protected]

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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