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Dickey’s Barbecue Pit launches a ghost kitchen network as a money-saving incentive for franchiseesDickey’s Barbecue Pit launches a ghost kitchen network as a money-saving incentive for franchisees

Dickey’s will be launching virtual restaurants in Chicago, Houston and Orlando, as well as opening one in a new market — Providence, R.I.

Joanna Fantozzi, Senior Editor

August 14, 2020

2 Min Read
Dickeys delivery
Dickey's delivery radius is about to expand significantly.Dickey's Barbecue Pit

Joanna Fantozzi

Dallas, Texas-based Dickey’s Barbecue Pit is the latest restaurant chain to join the growing ghost-kitchen movement. The 457-unit, fast-casual barbecue chain announced that it will be launching a network of ghost kitchens, including virtual restaurants to expand their reach in Chicago, Houston and Orlando, and entering into a new market using only ghost kitchens in Providence, R.I.

Currently, there are five ghost kitchens opening in this stage of the launch, although Dickey’s confirmed that there are “90 other agreements for this model down the pipeline,” and the company is specifically looking at expanding its reach overseas.

The launch of the ghost-kitchen network is being marketed as a cheaper, quicker alternative for Dickey’s franchisees to expand their store portfolio or for new franchisees to get into the business without investing as much time or money as a traditional brick and mortar store, particularly in the COVID-19 era of uncertainty for the restaurant industry.

“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Dickey, CEO of Dickey’s Barbecue Pit in a statement. “Delivery is a rapidly growing channel in our industry right now, and we believe it will continue to be a preference for guests post-pandemic.”

Related:Dickey’s Barbecue Pit celebrates 75 years by focusing on its heritage

Besides offering a discount for both existing and new operators, Dickey’s is further incentivizing potential ghost kitchen franchisees by pointing out perks like “maximized delivery coverage” without needing to pay rent for or maintain a brick and mortar restaurant, opening s virtual restaurant with only a smoker and warming cabinet needed as equipment, and needing a much smaller staff to operate since the community kitchens will use their own team members to handle food delivery. Dickey’s also said that franchisees could get up and running within a month.

“Our goal is to always serve as many guests as we can and virtual kitchens allow us to reach more folks by giving new or existing franchisees an opportunity to deliver more of our authentic, Texas-style barbecue,” Laura Dickey told Nation’s Restaurant News. “As some dining rooms are closed and under-utilized in the current environment, we see an opportunity to use the investments we’ve already made to our digital technology and ecommerce platforms and apply them to new models.”

Dickey’s system-wide same store sales increased 7.4% positive this July, with more than one-third of sales coming from digital platforms, like online and mobile ordering and third-party delivery. From February to July, the average number of digital checks per store increased 333%.

Related:Restaurant chains look to ghost kitchens, virtual brands to drive sales during pandemic

Contact Joanna Fantozzi at [email protected]

Follow her on Twitter: @JoannaFantozzi

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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