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Grubhub allegedly added 150,000 restaurants to its database without permission.

Grubhub sued for adding restaurants to its delivery platform without permission

Class-action suit accuses Grubhub of using “bad” delivery experience to pressure restaurants to sign up; the tactic is widely practiced in the delivery sector by rivals, including market leader DoorDash

Nancy Luna | Oct 28, 2020

A year ago this week, delivery operator Grubhub abandoned its legacy policy of never listing non-partner restaurants on its platform — a strategy rivals like DoorDash have used for years to gain market share, even if it means upsetting a potential restaurant client.

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TAGS: Operations

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