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How menu innovation at breakfast and brunch chain Another Broken Egg Café drives customer trafficHow menu innovation at breakfast and brunch chain Another Broken Egg Café drives customer traffic

CEO Paul Macaluso explains how the brand’s new lunch menu is boosting its softer daypart

Sam Oches, Editor in Chief

October 17, 2024

As restaurant companies continue to struggle with flat or declining customer traffic, they have a number of options available to them to try to reverse the trend — discounting, for example, or flashy marketing campaigns.

Another Broken Egg Café thinks the solution could be menu innovation, and specifically new items rolled out to support the lunch daypart — traditionally the weaker of its three operating dayparts (breakfast and brunch being the other two).

The Orlando-based, New Orleans–inspired company just announced six new menu items intended to appeal during lunch hours: a Chicken Salad Sandwich, Southern Fried Chicken Salad, Blackened Shrimp Salad, Brunch Jambalaya, Louisiana Gumbo, and Chicken Tortilla Soup.

President and CEO Paul Macaluso joined the latest episode of Take-Away with Sam Oches to talk about the new menu and how Another Broken Egg is leaning into innovation to both maximize its existing business and widen its opportunity to draw customers. 

In this episode, you’ll learn more about why:

  • Daypart expansion is a potential traffic driver

  • Squeezing more out of your busiest periods is an efficient way to grow

  • Weekends and weekdays provide different but equally valuable customer bases

  • Seasonal menus are a fast way to stand out from competitors

Related:Ziggi’s Coffee founder shares how 12 years building the business made him a great franchisor

Contact Sam Oches at [email protected].

About the Author

Sam Oches

Editor in Chief

Sam Oches is an award-winning Editorial Director with Informa Connect Foodservice and editor in chief of Nation's Restaurant News and Restaurant Hospitality. A graduate of the E.W. Scripps School of Journalism at Ohio University in Athens, Ohio, Sam previously served as Editorial Director of Food News Media, publisher of QSR and FSR magazines. He’s a past president of the International Foodservice Editorial Council (IFEC) and a past board member with the American Society of Business Publication Editors (ASBPE). His foodservice insights have been shared in national media outlets such as the New York Times, USA Today, National Public Radio, and CNBC. He lives in Columbus, Ohio, with his wife and three kids.

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