Sponsored By

Sweetgreen is the latest restaurant to jump on the subscription trendSweetgreen is the latest restaurant to jump on the subscription trend

The fast-casual chain unveils its new loyalty program

Holly Petre, Assistant Digital Editor

January 3, 2022

1 Min Read
Nation's Restaurant News logo in a gray background | Nation's Restaurant News

Fast-casual restaurant chain Sweetgreen on Monday announced the pilot of a new subscription program, Sweetpass.

The Los Angeles-based company, which went public last year, will be piloting the new subscription program through Feb. 15 at all of its 150 locations nationwide.

“When thinking about how to roll out a loyalty program authentic to the brand, Sweetgreen wanted to put the customer at the center and pivot from a ‘one size fits all’ approach into something that allows them to connect with customers every step of the way,” Sweetgreen said in a statement.

Customers can purchase a “Sweetpass” for $10 through Jan. 16, and it will be valid for 30 days. The pass allows customers to receive a credit of $3 on purchases of $9.95 or more using the chain’s app or website for delivery or pickup.

The subscription program is not valid on orders placed on third-party delivery platforms.

“[Sweetpass] is everything from targeted and personalized offers to digital challenges to subscription and membership, and how can we potentially play in that space,” Daniel Shlossman, senior vice president of digital and growth at Sweetgreen told CNBC in an interview. “We’re re-envisioning the future of loyalty at Sweetgreen and this is one step in that journey.”

Related:Sweetgreen, fresh off IPO, opens latest restaurant in Dallas

Sweetgreen joins a growing list of brands that have started new subscription programs including Panera Bread, Pret a Manger and Taco Bell.

Read more about:

Sweetgreen

About the Author

Holly Petre

Assistant Digital Editor

Holly Petre is a digital editor for Nation’s Restaurant News as well as the host of NRN’s podcast, Extra Serving, and producer for Informa Restaurant and Food Group’s other three podcasts, One On One by Food Management, Off the Shelf with SN and In the Kitchen with Bret Thorn. Holly holds a Bachelor of Fine Arts with a concentration in Sculpture, fibers and Material Studies and Ceramics from the School of the Art Institute of Chicago. A native New Yorker, Holly enjoys her place on staff as the resident pop-culture expert and millennial with a sassy attitude and great sense of style.

Holly Petre’s work on Nation’s Restaurant News and Restaurant Hospitality often covers marketing and trends, either aimed-at or examined-through the millennial mindset. Holly is responsible for introducing TikTok and Twitch to NRN and RH readers as well as explaining terms like “Karen” to staff and readers alike. She also spends her time on staff trying not to make every headline a pun.

Holly Petre hasn’t spoken at any events or on panels, but she is readily available with a killer shoe wardrobe and several witty quips.

 

Subscribe Nation's Restaurant News Newsletters
Get the latest breaking news in the industry, analysis, research, recipes, consumer trends, the latest products and more.